Sloane Mares
Wylie,Texas
Summary
Dedicated professional with exceptional diagnosis and communication skills. Competent in variety of therapeutic techniques and consistently up-to-date on developments in massage therapy treatments.
Overview
11
11
years of professional experience
Work History
Lead Massage Therapist/Marketing/Leadership
Hand and Stone
Frisco, Fort Worth
09.2023 - Current
- In my current role, I excel in managing weekly report schedules, coordinating marketing efforts, and providing crucial support to the front desk staff in scheduling sales and memberships
- Additionally, I Verify that all employees have the proper supplies, equipment
- I Set examples, Obtain feedback, Handle problems, Empower for service, Emphasize satisfaction, Strive for improvement
- I am responsible for overseeing inventory and effectively managing our team of MT (Massage Therapy) staff, ensuring smooth and efficient operations within the organization.
License Massage Therapist/Trainer/Educator
Hiatus Spa
Plano, Frisco
05.2021 - 12.2022
- In this capacity, I held the key responsibility of delivering exceptional customer service, ensuring client satisfaction at every touchpoint
- Strives to improve service performance My role extended to training and educating new Massage Therapists (MTs) on additional services, as well as acquainting them comprehensively with organizational policies and procedures
- Furthermore, I actively supported management by offering assistance in various operational facets whenever required.
Medical Massage Therapist
Modoma
Dallas
05.2020 - 12.2021
- In this role I specialized in using massage techniques to treat specific health conditions, alleviate pain, and promote healing
- They assess clients' medical histories, develop customized treatment plans, and use various techniques to address issues like injuries, pain management, and rehabilitation
- Collaboration with healthcare professionals and educating clients on self-care are key aspects of their role.
Lead Massage Therapist/Management
Massage Envy
04.2013 - 01.2018
- In my previous role, I successfully managed weekly report schedules,Solicit feedback,Ensure understanding, Address issues,Observe and provide feedback,Participate in recognition
- Orchestrated marketing initiatives, and provided vital support to the front desk team in sales and membership scheduling
- Moreover, I took charge of inventory oversight and efficiently supervised a team of Massage Therapy (MT) staff, ensuring seamless operational management within the organization
- Additionally, I undertook expanded managerial duties, contributing to strategic decision-making and optimizing team performance.
Education
Massage Therapy, Customer Service, Business Management, Marketing, Conflict Resolution -
Branford Career institute
Springfield, Massachusetts02.2013
Skills
- Excel and Microsoft
- Communication skills
- Management
- Swedish Massage
- Deep Tissue Massage
- Customer Service
- Anatomy Knowledge
- Myofascial Release
- Pain Management
- Stretching
- Time management
- Trigger Point Therapy
- Reflexology
- Hot stone massage
- Sports Massage
- Lymphatic Drainage
- Prenatal Massage
- Problem-solving capabilities
- Team leadership abilities
- Stress management techniques
- Massage Therapy
- Treatment Planning
- Regulatory Compliance
- Team Leadership
- Employee Motivation
- Customer Needs Assessment
Timeline
Lead Massage Therapist/Marketing/Leadership
Hand and Stone
09.2023 - Current
License Massage Therapist/Trainer/Educator
Hiatus Spa
05.2021 - 12.2022
Medical Massage Therapist
Modoma
05.2020 - 12.2021
Lead Massage Therapist/Management
Massage Envy
04.2013 - 01.2018
Massage Therapy, Customer Service, Business Management, Marketing, Conflict Resolution -
Branford Career institute
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