SLOANE RAUSCHENBACH
Austin,TX
Summary
Client-facing healthcare and clinical trials professional with 4+ years of experience managing site relationships, optimizing patient recruitment workflows, and delivering data-driven insights to sponsors. Proven ability to balance operational execution with client communication, streamline processes, and improve recruitment outcomes. Experienced in CRM systems (Salesforce/MERIS), cross-functional collaboration, and high-volume stakeholder management.
Overview
5
5
years of professional experience
Work History
Senior Account Executive (Client Services)
Continuum – Remote
10.2025 - 04.2026
- Served as primary client-facing lead for sponsors, managing communication, expectations, and deliverables across active studies
- Led weekly client meetings to present recruitment metrics, pipeline updates, and strategic recommendations
- Provided high-level insights on recruitment performance, identifying risks and opportunities to improve enrollment outcomes
- Partnered with internal teams to align on timelines, priorities, and client needs
- Managed multiple client accounts simultaneously in a fast-paced, deadline-driven environment
- Strengthened client relationships through proactive communication and consistent delivery of results
Site Solutions Expert
11.2021 - 04.2026
- Managed relationships with clinical trial sites, serving as a key point of contact for referral workflows and platform navigation
- Utilized Salesforce-based CRM (MERIS) to track patient referrals, site activity, and communication history
- Conducted secondary screening of patient referrals to ensure qualification prior to site handoff
- Supported site performance by troubleshooting issues, providing training, and optimizing workflows
- Collaborated cross-functionally with marketing and operations to improve recruitment efficiency
- Played a key role in high-priority studies with tight timelines, coordinating across teams to meet enrollment goals
- Early adopter of new systems (e.g., LongBoat portal), improving operational efficiency and tracking accuracy
Phlebotomist (Inpatient & Outpatient)
Riverview Hospital – Noblesville, IN
Noblesville, IN
08.2021 - 11.2021
- Performed high-volume venipuncture using straight and butterfly needles in both inpatient and outpatient settings
- Maintained strict adherence to infection control and patient safety protocols
- Utilized EPIC to manage patient orders and ensure accurate, timely specimen processing
- Built strong patient rapport, improving comfort and overall experience during procedures
Education
Bachelor of Arts - Human Biology, Psychology
Indiana University
Bloomington, INSkills
- Client Relationship Management
- Clinical Trial Operations & Patient Recruitment
- Salesforce (MERIS CRM)
- Data Tracking & Reporting
- Cross-functional Collaboration
- Healthcare Systems (EPIC)
- Process Improvement & Workflow Optimization
- Stakeholder Communication
- Time Management & Prioritization
Websites
Timeline
Senior Account Executive (Client Services)
Continuum – Remote
10.2025 - 04.2026
Site Solutions Expert
11.2021 - 04.2026
Phlebotomist (Inpatient & Outpatient)
Riverview Hospital – Noblesville, IN
08.2021 - 11.2021
Bachelor of Arts - Human Biology, Psychology
Indiana University