Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Slyange  Pierre

Slyange Pierre

Pompano Beach

Summary

Sales associate/Customer service representative with 4 years of experience. Skilled in communication and leadership able to effectively communicate with customers and while leading a team to achieve sales goals. Dedicated to providing excellent customer service and building strong relationships with clients. Maintaining a proven track record of driving sales and exceeding targets.

Overview

2026
2026
years of professional experience

Work History

Sales Associate/Customer Service Representative

American Eagle
04.2024 - 03.2025

Customer Service Representative

Teleperformance
06.2022 - 04.2024
  • Provided excellent customer service to over 50 customers daily, resolving inquiries and complaints quickly and efficiently
  • Developed customer service protocols, standards and procedures to improve customer satisfaction and loyalty
  • Worked with clients to find win-win service agreements
  • Managed customer relations and ensured customer satisfaction
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Organized racks and shelves so maintain store visual appeal, engage customers and promote specific merchandise
  • Cultivated positive customer relationships
  • Deepened relationships with key clients
  • Delivered high-quality services to customers

Sales Associate

Isg Infinity sales group
Boca Raton
04.2023 - 06.2023
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.

Retail Sales Assistant

American Eagle
06.2019 - 06.2022

Customer Service Rep

MasterLink Group at Miami

Front Desk Receptionist

Silver Thatch Inn
Pompano Beach
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Monitored and ordered office supplies, ensuring adequate stock levels.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.

Education

High School - Criminal Justice

CORAL GLADES HIGH SCHOOL
Coral Springs
01.2023

Skills

  • Critical thinking
  • Adaptability
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Conflict Resolution
  • Customer service
  • Attention to detail

References

  • Lamarcus Griffin, 754-757-9362, Lamarcusgin@yahoo.com, Supervisor (Teleperformance)
  • Ms. Ruth, 9542034739, American Eagle

Languages

  • English
  • Creole

Timeline

Sales Associate/Customer Service Representative

American Eagle
04.2024 - 03.2025

Sales Associate

Isg Infinity sales group
04.2023 - 06.2023

Customer Service Representative

Teleperformance
06.2022 - 04.2024

Retail Sales Assistant

American Eagle
06.2019 - 06.2022

Customer Service Rep

MasterLink Group at Miami

Front Desk Receptionist

Silver Thatch Inn

High School - Criminal Justice

CORAL GLADES HIGH SCHOOL
Slyange Pierre