Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Smailin Delgado Almonte

Yonkers,New York

Summary

Professional in sales and customer service, with solid experience in two key roles within the retail sector. In my experiences, I have demonstrated exceptional skills in resolving customer complaints and promoting sales through the effective and safe handling of transactions, both cash and card, using point-of-sale systems. I stand out for my rigor in complying with regulations, such as age verification for restricted products, and for maintaining organized and clean work areas. My ability to work under pressure, manage multiple tasks, and collaborate as a team has contributed decisively to improving the customer experience and operational efficiency in each position held.

Overview

13
13
years of professional experience

Work History

Cashier

Customer Service
Yonkers, New York
09.2021 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted and balanced cashier drawers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.

Hair Braider Artist Entrepreneur

Own Business (Founder of braidsdelgado_)
Yonkers, NY
07.2012 - Current
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Produced requested hairstyles by braiding hair using pain-free technique.
  • Educated clients on techniques to maintain and style braids.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Created braids such as embellished chignons, crown braids, waterfall twists and milkmaid braids.
  • Provided consultations with clients to determine desired style or look.
  • Applied water or setting, straightening or waving solutions to hair.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Prepared and braided hair for clients according to their individual needs and preferences.
  • Trained new stylists in application of different braid types.

Education

High School Diploma -

IES CAVALERI BILINGÜE
Seville,Spain
06-2020

Skills

  • Cash register operation
  • Point-of-sale systems
  • Payment processing
  • Customer relationship management
  • Sales transactions
  • Complaint resolution
  • Age verification
  • Team collaboration
  • Problem solving
  • Time management
  • Cash handling expertise
  • Conflict resolution
  • Empathy and patience
  • Efficiency Under Pressure
  • Organization & Time Management

Languages

Spanish
Native/ Bilingual
English
Professional

References

  • Shop Fair Supermarket: Jorday Martinez (516) 727 6849
  • Stephanie Hernandez (914) 520 8058
  • Gisell Guerrero (347) 839 0169
  • Balbina Duran (914) 230 8854

Timeline

Cashier

Customer Service
09.2021 - Current

Hair Braider Artist Entrepreneur

Own Business (Founder of braidsdelgado_)
07.2012 - Current

High School Diploma -

IES CAVALERI BILINGÜE

Similar Profiles

CREATE PROFILE
Smailin Delgado Almonte