Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Smarika Shrestha

Santa Rosa,CA

Summary

Highly-motivated student with desire to take on new challenges. Hardworking individual with strong work ethics, multitasking, and time management abilities, and experience in customer service. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Store Clerk

Sam's Market #14
Forestville, California
04.2023 - Current
  • Assisted customers with sandwich preparation.
  • Collaborated with team members to ensure efficient service during busy hours.
  • Processed customer orders accurately and efficiently at the counter.
  • Maintained cleanliness of workstations and equipment for food safety compliance.
  • Greeted customers in a friendly and professional manner.
  • Operated slicers and other deli equipment following safety protocols.
  • Operated cash register and processed transactions accurately
  • Stocked shelves with merchandise and ensured proper organization
  • Monitored inventory levels and reported shortages to management
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.

Guest Service Representative

Motel 6
Santa Rosa, CA
09.2023 - 09.2024
  • Greeted guests with friendly service upon arrival and departure.
  • Managed reservations using hotel management software efficiently.
  • Assisted guests with inquiries and provided local area information.
  • Processed guest check-ins and check-outs accurately and promptly.
  • Handled guest complaints professionally to ensure satisfaction.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

Associate of Science - Computer Science

Santa Rosa Junior College
Santa Rosa, CA
01.2025 - 10.2025

Skills

  • Customer service
  • Communication
  • Team work and collaboration
  • Adaptability and flexibility
  • Time management
  • Productive and reliable

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual

Certification

  • Food protection manager

Timeline

Associate of Science - Computer Science

Santa Rosa Junior College
01.2025 - 10.2025

Guest Service Representative

Motel 6
09.2023 - 09.2024

Store Clerk

Sam's Market #14
04.2023 - Current

Similar Profiles

CREATE PROFILE