Syria M. Harrell
Harrisburg,PA
Summary
Proficient in utilizing MS Word, Excel, Access, and PowerPoint with exceptional technical skills. Experienced in developing and leading activities and programs for diverse communities. Renowned for patience, empathy, and passionate communication, consistently fostering strong connections with individuals.
Overview
14
14
years of professional experience
Work History
Public Health Program Administrator
Pennsylvania State Health Department
Harrisburg, PA
10.2018 - Current
- Developed the engagement frameworks for implementation and execution
- Serves as the information, referral, and call specialist for the Healthy Baby Phone line and Lead information line
- Responsible for updating and maintaining the state HelpinPA resource listing
Customer Service Ramp Agent
Piedmont Airlines, Inc
Middletown, PA
01.2020 - 12.2023
- Performs the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area
- Move baggage and cargo of various weights to and from aircraft
- Drive and operate belt loaders
- Service aircraft at gates with ground power and air conditioning
- Tow and pushback aircraft from gates
- Clean interior of aircraft when needed
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
OFFICE MANAGER and TRAINEE COORDINATOR
Healthier by Consulting, LLC
Harrisburg, PA
09.2010 - 10.2018
- Coordinated marketing events and open houses for social service programs and activities
- Organized office activities, maintained supplies, prepared direct mailings and correspondences
- Sorted and provided invoices and collections notices to clients
- Processed expense reports
- Coordinated all staff and volunteer training activities and in-services
- Preparing and maintaining customer’s monthly reconciliation schedules
Education
BS -
Johnson C. Smith University
Charlotte, NC01.2001
Skills
Resource Coordination
Strategic Planning
Partnership Development
Budgeting and financial management
Budget Administration
Timeline
Customer Service Ramp Agent
Piedmont Airlines, Inc
01.2020 - 12.2023
Public Health Program Administrator
Pennsylvania State Health Department
10.2018 - Current
OFFICE MANAGER and TRAINEE COORDINATOR
Healthier by Consulting, LLC
09.2010 - 10.2018
BS -
Johnson C. Smith University
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