SNEZHANA KOSTORNOVA
Bellevue,Florida
Summary
Highly ambitious and creative professional with a proven track record of success in diverse environments. Known for adaptability and the ability to foster collaboration within teams. Demonstrates strong public speaking skills, consistently engaging and encouraging audiences. History of achievements highlights the ability to thrive in dynamic settings while delivering impactful results.
Overview
10
10
years of professional experience
Work History
Client Consultant
Assouline Publishing House
01.2022 - 08.2024
- Experience in sales for a luxury publishing house where we curated for private libraries and offices around the world
- Over $850,00.00 in personal sales in the first year
- Increased client satisfaction by providing personalized consultation and tailored solutions for their specific needs
- Increased sales revenue by developing and implementing effective staging and presentations to clients
- Boosted brand visibility by developing and executing targeted marketing campaigns
Teacher's Assistant
Everglades Correctional Institution
01.2023 - 05.2024
- Teacher's assistant to the Director of Corrections Transition Program in a maximum security prison
- Created workshops, lesson plans, and assignments from topics ranging from technology, psychology, and etiquette
- Planning the semester schedule by being the liaison between the Director, lead inmates, and students of Florida International University
- Graded and monitored assignments from inmates and students
- Oversaw students and inmates in classroom and common areas to monitor, enforce rules, and support lead teacher
- Maintained safety and security as trained by the Florida Department of Corrections
Maitre D' / Corporate Accounting Assistant
Michael's Genuine Food and Drink
01.2021 - 01.2022
- Managed and trained the front staff
- Increased cover count 30% by proper management of open table metrics and statistics
- Assisted in reaching record number in revenue
- Exceptional level of standard and personalized treatment of VIPs and regulars curated to each guest
- Assisted in the corporate office in clerical work with relation to finances and permits for each restaurant
Front Office Administrator
The Ritz-Carlton Hotel Company
01.2019 - 12.2019
- Forbes standard level of luxury service provided to high profile clientele
- Featured in The Ritz-Carlton training video for personalized and exceptional service
- Managed guest portfolio accounts and hotel billing daily
- Cross trained in Housekeeping / Front office / Food and Beverage
Butler
Private Estate
01.2015 - 12.2015
- Private house butler / server for Forbes Billionaire
- Served family of 9 people plus nannies / teachers / client's business partners / and guests with French style service
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
Education
Psychology Degree -
Florida International University
Miami, FL05.2024
Skills
Accomplishments
- Five Star award from The Ritz-Carlton
- Employee of the year nomination from The Ritz-Carlton
- Head of sales record for company multiple times a year
- Achieved Honor Roll status for all men under my direct supervision at Everglades Correctional Institution resulting in parole for multiple men
Timeline
Teacher's Assistant
Everglades Correctional Institution
01.2023 - 05.2024
Client Consultant
Assouline Publishing House
01.2022 - 08.2024
Maitre D' / Corporate Accounting Assistant
Michael's Genuine Food and Drink
01.2021 - 01.2022
Front Office Administrator
The Ritz-Carlton Hotel Company
01.2019 - 12.2019
Butler
Private Estate
01.2015 - 12.2015
Psychology Degree -
Florida International University
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