S'NYE DILLARD
MEDICAL ASSISTANT
BEAR,DE
Summary
Analytical, detail-oriented, and experienced medical assistant offering over 2 years in the role with 5 years of education as well. I've managed different tasks during time in the medical field so far. Tasks ranging from opportunities to manage a remote patient Monitoring systems, tracking vitals at home, and even building knowledge by doing tasks helping vascular and nuclear techs, doctors, and more. All while being dedicated to upholding career guidelines, standards, and best practices. Extensive experience evaluating physician EMR systems, compiling reports for analysis, conducting proper pre-evaluation for patients awaiting a doctor, and explaining and ordering the discussed treatment plans made after. A reliable, patient-focused leader with exceptional management skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Delaware Cardiovascular Associates
03.2022 - Current
- Promoted to run company's Remote patient monitoring system through CARDIODIAGNOSTICS consisting of 100+ pts.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Patient checkout.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
CASHIER
Ritas (Currently Named Philly Ice)
04.2018 - 07.2023
- Learned duties for various positions and provided backup at key times.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CASHIER
Marshalls
05.2021 - 03.2022
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
(Volunteer Work)
Delaware Cardiovascular Associates
03.2020 - 03.2022
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Collaborated with team members to develop strategies in increasing customer satisfaction.
- Created educational materials to convey important information to service recipients.
- Provided guidance to new volunteers, ensuring they felt welcomed, supported, and knowledgeable about their roles within the organization.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Worked in team environment to maintain high levels of productivity.
- Gained operational knowledge and supported departmental needs.
CASHIER
Tropical Smoothie Cafe
10.2020 - 05.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science - Nursing
Delaware Technical And Community College
Newark, DE 05.2001 -
High School Diploma -
Howard Highschool of Technology
Wilmington, DE 05.2001 -
No Degree -
Delaware State University
Dover, DE 05.2001 -
Skills
Interpersonal Skills
undefinedTimeline
Medical Assistant
Delaware Cardiovascular Associates
03.2022 - Current
CASHIER
Marshalls
05.2021 - 03.2022
CASHIER
Tropical Smoothie Cafe
10.2020 - 05.2021
(Volunteer Work)
Delaware Cardiovascular Associates
03.2020 - 03.2022
CASHIER
Ritas (Currently Named Philly Ice)
04.2018 - 07.2023
Associate of Science - Nursing
Delaware Technical And Community College
05.2001 -
High School Diploma -
Howard Highschool of Technology
05.2001 -
No Degree -
Delaware State University
05.2001 -
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