So-Young Won
Haymarket,VA
Summary
Skilled barista with 5 years experience at Cafe, excelling in customer service and teamwork. Expert in crafting personalized beverages, enhancing customer satisfaction, and maintaining efficient operations. Recognized for multitasking abilities and a positive attitude, contributing to a vibrant atmosphere and improved sales.
Overview
16
16
years of professional experience
Work History
Cashier/Barista
O Bread Bakery
Centreville, VA
06.2025 - Current
- Operated cash registerm and processed transactions accurately.
- Collaborated with team members to streamline service during peak hours.
- Monitored inventory levels, ensuring timely restocking of supplies.
- Listened carefully to customer requests and created personalized beverages.
Barista
Coffee.Cup
Portland, OR
11.2021 - 03.2025
- Assisted in inventory management, ensuring adequate stock levels for operations.
- Promoted a welcoming atmosphere by greeting customers with addressing their needs.
- Contributed to a positive team environment through effective communication with colleagues.
- Listened carefully to customer requests and created personalized beverages.
Server
Gangnam Korean BBQ
Portland, OR
10.2016 - 10.2017
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared.
Legal Advocate
Refuge Pnan
Seoul, S.Korea
03.2011 - 09.2013
- Conducted thorough legal research to support case preparation.
- Trained interns and law students, providing guidance on case management.
- Collaborated with attorneys in preparing for trials, depositions, and hearings for clients.
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Interviewed clients for process of refugee staus determination.
Education
Bachelor of Arts - American Studies
Kyung-Hee Cyber University
Seoul, S. Korea06-2012
Bachelor of Arts - International Studies
Portland State University
Portland, OR03-2009
Bachelor of Science - Modern Dance
Young-In Univerity
Seoul, S.Korea02-2005
Skills
Positive attitude
Teamwork and collaboration
Problem-solving aptitude
Multitasking
Customer satisfaction
Food serving and preparation
Espresso machine operation
POS systems
Professional demeanor
Self motivation
Timeline
Cashier/Barista
O Bread Bakery
06.2025 - Current
Barista
Coffee.Cup
11.2021 - 03.2025
Server
Gangnam Korean BBQ
10.2016 - 10.2017
Legal Advocate
Refuge Pnan
03.2011 - 09.2013
Bachelor of Arts - American Studies
Kyung-Hee Cyber University
Bachelor of Arts - International Studies
Portland State University
Bachelor of Science - Modern Dance
Young-In Univerity