Socorro Garcia Montoya
Detroit,MI
Summary
Hello, my name is Socorro Garcia.
I am a self motivated leader seeking to expand my career experience.
I moved to Detroit this past year seeking more opportunities. I have a combined 10 years of experience within the customer service arena, Banking and Sales. I am striving towards establishing myself within my career and growing within leadership.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Relationship Banker
Citizens Bank
Macomb, Michigan
12.2025 - Current
- Cultivated strong customer relationships through personalized banking solutions.
- Assisted clients with account inquiries and transaction processing.
- Educated customers on financial products and services available.
- Daily cold approach prospecting
- Creating customer appointments through calls and selling on phone
Customer Development Representative
Power Home Remodeling
Novi, Michigan
04.2025 - 07.2025
- Generating high quality Sales Leads
- Cold consultations door to door
- Scheduled qualified appointments
- Daily team trainings
- Instant rapport built with customers
- Sales and quota tracking
- Individual personal development trainings
Human Resource Training Associate
GT Independence
Sturgis, MI
11.2024 - 04.2025
- Public presentations
- New Hire training and assistance
- Microsoft programs
- Admin account creation
- Leading team sessions
- Creating Training materials
- Working in growing and thriving team
Universal Banker
Southern Michigan Bank & Trust
Sturgis, MI
08.2020 - 08.2024
- Front facing customer service
- Customer transactions and account inquires
- Catered suggestions of products and services
- Referrals to loan and business officers
- Spanish market acquisition
- Managed cash handling and balanced cash drawers daily.
Education
Business - Pre associates
Glen Oaks Community College
Centreville, MISturgis High School
Sturgis, MichiganSkills
- Exceptional Leadership
- Exceptional Communication
- Customer service experience
- Banking and money handling
- Proficient Microsoft skills
- Fluent Spanish
- Public speaking
Certification
- Driver's License
- ABA Universal Banker Certificate
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Relationship Banker
Citizens Bank
12.2025 - Current
Customer Development Representative
Power Home Remodeling
04.2025 - 07.2025
Human Resource Training Associate
GT Independence
11.2024 - 04.2025
Universal Banker
Southern Michigan Bank & Trust
08.2020 - 08.2024
Business - Pre associates
Glen Oaks Community College
Sturgis High School