Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofía Lores Galvis

San Francisco,CA

Summary

Outgoing and driven college student with a passion for customer service, community building, and engagement. Fluent in Spanish, with strong interpersonal skills and a friendly, enthusiastic approach. Fast learner, adaptable, and committed to delivering high-quality results in collaborative environments

Overview

3
3
years of professional experience

Work History

Associate

Petsmart
03.2024 - 08.2024
  • Helping pet owners find the best solution for their animals including grooming, medication, food, etc.
  • Providing customers with support and assistance to any inquiries they may have
  • Working in a team environment while multitasking with efficiency, respect, and reliability
  • cashiering and stocking


Sales Associate

Bath and Body Works
09.2022 - 12.2022
  • Working with team members to maintain high sales and high influx
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.

Team Member

Papa John's Pizza
01.2022 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and handling food safely.
  • Operated register to process payments and collect cash payments for order totals.
  • Worked in different stations including cooking, cashiering, and cleaning.
  • Assisted with inventory counts and stocking of merchandise.

Education

Media Studies -

University of San Francisco
San Francisco, CA
05.2026

Current - Film, TV & Electronic Media Film, TV, & Media

City College of San Francisco
San Francisco, CA
05.2025

Skills

  • Bilingual
  • Customer interaction
  • Cash Handling
  • Complex Problem-Solving
  • Flexible Schedule
  • Communication skills
  • Guest services
  • Customer Service
  • Time management
  • Teamwork
  • Computer literacy
  • Food services

Languages

Spanish
Native or Bilingual

Timeline

Associate

Petsmart
03.2024 - 08.2024

Sales Associate

Bath and Body Works
09.2022 - 12.2022

Team Member

Papa John's Pizza
01.2022 - 05.2022

Media Studies -

University of San Francisco

Current - Film, TV & Electronic Media Film, TV, & Media

City College of San Francisco

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Sofía Lores Galvis