Sofhia B Regalado
Virginia Beach,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking Mid Entry-level/Senior Level opportunities to expand skills while facilitating company growth. Knowledgeable professional offering 8 years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results. Accurate Quality Assurance Specialist with 8 years of experience in Manufacturing QA. Sound decision-making and performance analysis talents. Collaborates with groups or work independently with minimal supervision. Proficient in SAP and Microsoft Application.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Co-Owner
DSR Exterior Remodeling Corp
01.2023 - Current
- Developed strategic business plans to enhance operational efficiency and market positioning.
- Oversaw daily operations, ensuring alignment with company goals and customer satisfaction.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Consulted with customers to assess needs and propose optimal solutions.
Quality Assurance Specialist
STIHL Inc.
05.2014 - 12.2022
- Consulted with management and personnel to educate on QA standards.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Prepared reports to communicate results of quality inspection activities to management.
- Learned new testing methods through continued education and research.
- Executed test cases and logged generated various reports and graphs for further analysis.
- Inspected and repaired products to meet project expectations.
- Extracted and organized metrics to monitor results for internal quality reports.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Designed forms for documentation of testing procedures and results, identifying fields of measurement relevant to increasing production consistency.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Secured positive customer experiences while executing effective quality assurance practices.
- Coordinated and supported on-suite audits conducted by external providers.
- Compared and analyzed actual to expected results and reported deviations for resolution.
Machine Operator A
STIHL Inc.
02.2004 - 05.2014
- Measured and weighed items to meet quality standards and prevent waste.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Produced quality products by palletizing, packaging and assembling finished items.
- Verified production orders prior to starting set-up.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Separated products according to weight, grade and size of material to produce final product.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Set up and operated production machinery according to specific standards and protocols of company.
- Hand-assembled needed parts with bolts and screws.
- Used hand trucks and forklifts to unload, load and transport items.
- Prepared machine for production processes by equipping with required tools and parts.
- Used daily system logs to document production information, discussing issues with management.
- Selects and loads the appropriate program for the part type being produced
- Selects, installs, and adjusts the proper tooling and attachments for the part type being produced. Inspects the machine and tools for conformance to run specifications and for worn or broken parts.
Education
No Degree - Real Estate
Advanced School of Real Estate
Virginia Beach, VA07-2024
Associate Degree in Food And Nutrition - Nutrition And Food Technology
Technological University of The Philippines
Manila Philippines06.2000
Skills
- Data Analysis
- Team Collaboration
- Test Planning
- Finished Product Inspection
- Correction Action Planning
- Performance Monitoring
- Detail Oriented
- Issue Resolution
- Materials Inspection
- Documentation and Reporting
- Verbal and Written Communication
- Cleaning and Sanitizing
- Test Results Interpretation
- Laboratory Equipment Calibration
- Quality Issue Identification
- Data Capture and Analysis
- Audit Assistance
- Materials Analysis
- Quality SOPs Development
- Hazardous Waste Disposal
- Problem-Solving
- Testing Documentation
- Cleaning and Sanitation
- Adaptability and Flexibility
- Safety Compliance
- Standardized Testing Methodology
- Specification Conformance
- Attentive and Observant
- Problem Solving
- Statistical Analysis
- Quality Control Data Compilation
- Experience in Machining, Fabricating, and Complex Assembly
- Robotics
- Operations management
- Performance analysis
- Human resources management
- Customer service
- Attention to detail
Languages
Tagalog
Native/ Bilingual
English
Full Professional
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Certification
- Blueprint Reading Training, STIHL Inc. - 2008, 2017
- Geometric, Dimensioning and Tolerancing Training, STIHL Inc. - 2008, 2017
- CMM Operation Course, STIHL Inc. - 2017
Timeline
Business Co-Owner
DSR Exterior Remodeling Corp
01.2023 - Current
Quality Assurance Specialist
STIHL Inc.
05.2014 - 12.2022
Machine Operator A
STIHL Inc.
02.2004 - 05.2014
No Degree - Real Estate
Advanced School of Real Estate
Associate Degree in Food And Nutrition - Nutrition And Food Technology
Technological University of The Philippines
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