Helen Zhou
Katy,TX
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Business Co-Owner
Husband & Wife Construction LLC.
Katy, TX
03.2021 - Current
- Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity
- Collaborated with customers to determine budgets for kitchen remodeling projects and find appropriate material sources
- Organized timelines and work orders based on inventories and projects
- Cleaned up construction sites by removing excess trash and debris, wiping down fixtures and windows and dusting ceilings and ceiling fans
- Loaded and unloaded building materials used for construction
- Used power saws to cut and shape materials to specified measurements
- Helped project managers develop work schedules for overall projects and individual stages
- Used Microsoft Word and other software tools to create documents and other communications
- Prepared estimates and invoices to customers
R &D Engineering Intern
Con Edison
New York, NY
06.2018 - 01.2021
- Delivered clerical support by handling range of routine and special requirements.
- Collaborated with other departments and companies in developing plans for projects
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Resolved problems, improved operations and provided exceptional service
- Collaborated with department or management to achieve results
- Identified issues, analyzed information and provided solutions to problems
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed benefit, cost, and analysis modeling for Super Capacitor Project
- Obtaining data from LPDS Customer Inquiry
- Obtain data and collaborated with [department or management] to achieve results for MTA EV Bus, Capacity Map, and EPRI photo recognition Project
- Collaborated with fellow coworkers to migrate, and update information from Research and Development’s SharePoint to Con Edison’s Conor page
College Assistance
Queensborough Community College
Bayside, NY
03.2017 - 12.2018
- Delivered clerical support by handling range of routine and special requirements
- Troubleshooting and repairing PCB replacing electronic components
- Responsible to inventory and keep stock of over five hundred electronic component types
- Prepared electronic components kits for multiple laboratory experiments
- Helped prepare and connect CAT6 ethernet cables to computer stations in classrooms, and setting up computer stations and software
- Helped map network ports to computer stations and label them
- Calibrating and leveling MakerBot Replicator 3D printers
- Customizing excel spreadsheets for inventory and scheduling
- Researched, created, and modified program to automate scheduling for the department interactive display
- Produced high-quality documents, spreadsheets and presentations for internal and student-facing needs.
Education
Bachelor of Science - Electrical and Computer Engineering Technology
New York Institute of Technology
New York, NY 01.2019 - 12.2020
Associate of Applied Science - Applied Science: Computer Engineering Technology
Queensborough Community College
Bayside, NY 08.2016 - 12.2018
Skills
Scheduling
Relationship building
Customer Support
Inbound and outbound calling
Excellent problem-solving skills
Researching knowledge
Documentation
Project support
Data analysis
Technical presentations
Team collaboration
Documentation skills
Excellent Communication
Multitasking Abilities
Flexible and Adaptable
Timeline
Business Co-Owner
Husband & Wife Construction LLC.
03.2021 - Current
Bachelor of Science - Electrical and Computer Engineering Technology
New York Institute of Technology
01.2019 - 12.2020
R &D Engineering Intern
Con Edison
06.2018 - 01.2021
College Assistance
Queensborough Community College
03.2017 - 12.2018
Associate of Applied Science - Applied Science: Computer Engineering Technology
Queensborough Community College
08.2016 - 12.2018