Nina Dervishian
Van Nuys,CA
Summary
Dynamic business co-owner with proven expertise in management and employee training at Half Baked Co. Bakery. Skilled in developing marketing strategies that enhance visibility and drive growth. Bilingual and adaptable, with a strong focus on customer service and team building, ensuring exceptional client satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Business Co-Owner
Half Baked Co. Bakery
Burbank, CA
08.2021 - Current
- Executed hiring and firing processes to maintain optimal staffing levels.
- Processed payroll through Gusto, ensuring accurate and timely compensation.
- Managed incoming customer orders in person and via email, enhancing order accuracy.
- Conducted wedding tastings and consultations to secure client satisfaction.
- Trained employees on best practices, fostering a skilled workforce.
- Prepared orders efficiently while prioritizing customer satisfaction.
- Developed marketing strategies that drove business growth and visibility.
- Oversaw Instagram page management to increase online engagement.
Physical Therapy Aide/Administrative Assistant
Flex Motion Physical Therapy
Glendale, CA
09.2018 - 08.2021
- Assisted therapist with patients' therapeutic exercises to enhance recovery outcomes.
- Marketed services to various doctor's offices to expand referral network.
- Documented patients' exercises and chart notes while verifying insurance details.
- Provided administrative support to front desk, ensuring efficient patient flow.
- Managed clerical tasks, including answering phone calls and scheduling appointments.
Front Desk Administrator
Glendale Memorial Dignity Health Hospital
Glendale, CA
10.2017 - 08.2018
- Facilitated patient documentation completion to ensure accurate records.
- Supported therapists in conducting therapeutic exercises for optimal patient care.
- Assisted with patient transfers in inpatient settings to enhance safety and comfort.
- Coordinated scheduling and verification of patient appointments to minimize delays.
- Upheld privacy and confidentiality of medical information in compliance with regulations.
- Maintained gym equipment and supplies to ensure a safe and functional environment.
- Verified authorizations and checked statuses to streamline administrative processes.
Physical Therapist Aide
Wellspring Therapy
Los Angeles, CA
12.2016 - 10.2017
- Scheduled patient appointments to optimize therapy sessions.
- Administered electrical stimulation, paraffin baths, traction, ultrasound, and laser therapy.
- Prepared hot and cold packs for patient treatments.
- Set up examination rooms and assisted therapists in evaluating patients.
- Secured patients properly onto therapy equipment for safe treatment.
Education
B.S. - Exercise Science
California State University of Los Angeles
Los Angeles, CA05.2017
Skills
- Management
- Employee Onboarding
- Sales
- Scheduling
- Bilingual
- Word
- Excel
- PowerPoint
- Employee training
- Customer service
- Team building
- Problem solving
- Data entry
- Adaptability and flexibility
Bilingual
Armenian
Timeline
Business Co-Owner
Half Baked Co. Bakery
08.2021 - Current
Physical Therapy Aide/Administrative Assistant
Flex Motion Physical Therapy
09.2018 - 08.2021
Front Desk Administrator
Glendale Memorial Dignity Health Hospital
10.2017 - 08.2018
Physical Therapist Aide
Wellspring Therapy
12.2016 - 10.2017
B.S. - Exercise Science
California State University of Los Angeles
Similar Profiles
Marie E GonzalesMarie E Gonzales
Baker and Bakery Manager at Half Baked GoodnessBaker and Bakery Manager at Half Baked Goodness
Shyanne TijerinaShyanne Tijerina
Baker at Half Baked GoodnessBaker at Half Baked Goodness
Harry HarphantHarry Harphant
Front Door/security at Half BakedFront Door/security at Half Baked
Joannie AyalaJoannie Ayala
Teacher at Michelle Obama Elementary SchoolTeacher at Michelle Obama Elementary School
Ashley LemusAshley Lemus
Registered Behavioral Technician at B.E.S.T Autism ServicesRegistered Behavioral Technician at B.E.S.T Autism Services