Sofi DiGerlando
Fort Collins,CO
Summary
Continuing to build exceptional interpersonal and organizational skills through experience in fast-paced hospitality environments. Skilled in creating welcoming customer experiences, managing competing priorities, and collaborating with teams to support smooth operations. Eager to bring a positive attitude, adaptability, and strong service skills to a new setting.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess (seasonal)
Bar Harbor Inn & Spa
Bar Harbor, ME
05.2026 - Current
- Provided friendly and attentive customer service in a fast-paced, high-energy restaurant environment.
- Coordinated with servers to maintain efficient table flow, balanced workloads, and smooth front-of-house operations.
- Managed 400+ seatings, phone calls, seating coordination, and customer requests.
- Communicated effectively with team members to solve problems quickly and ensure a positive guest experience.
- Adapted to changing priorities (and weather) while supporting the needs of both customers and staff.
Restaurant Hostess (seasonal)
Bar Harbor Inn & Spa
Bar Harbor, ME
05.2026 - Current
- Delivered professional and personalized service in an upscale dining environment with high hospitality standards.
- Managed reservation system, coordinating seating arrangements to maximize restaurant capacity.
- Handled around150+ reservations per shift
- Maintained a calm, welcoming attitude while adapting to changing guest needs and busy service demands.
- Built positive relationships with guests through clear communication and prioritizing attention to details about birthdays, anniversaries, allergies etc.
- Handled guest inquiries and concerns, fostering positive customer relationships and satisfaction.
Breakfast Attendant
Bar Harbor Inn & Spa
Fort Collins, CO
05.2026 - Current
- Maintained efficient breakfast operations for 350+ guests by preparing food, restocking stations, and ensuring a clean, organized dining area.
- Assisted with dishwashing, cleaning, and kitchen organization to maintain efficient operations.
- Assisted guests with inquiries about menu offerings and dietary restrictions.
- Demonstrated flexibility by stepping into different roles to help the team succeed.
Banquet & Event Staff
Bar Harbor Inn
Fort Collins
05.2026 - 08.2026
- Assisted with event setup, guest service, food service, and breakdown weddings.
- Adapted quickly to changing schedules and guest needs while maintaining professionalism.
- Supported event operations by staying organized and completing tasks efficiently.
Summer Camp Counselor (Seasonal)
Wolfeboro Department of Parks and Recreation
Wolfeboro, NH
06.2023 - 08.2024
- Supervised and led groups of 60+ campers in recreational activities.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Communicated effectively with parents regarding camper progress and concerns.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
Education
Bachelor of Science - Industrial-Organizational Psychology
Colorado State University
Fort Collins, CO05.2029
Skills
- Adaptable and quick learner
- High energy
- Comfortable working in fast-paced environments
- Reliable and punctual
- Attention to detail
Timeline
Restaurant Hostess (seasonal)
Bar Harbor Inn & Spa
05.2026 - Current
Restaurant Hostess (seasonal)
Bar Harbor Inn & Spa
05.2026 - Current
Breakfast Attendant
Bar Harbor Inn & Spa
05.2026 - Current
Banquet & Event Staff
Bar Harbor Inn
05.2026 - 08.2026
Summer Camp Counselor (Seasonal)
Wolfeboro Department of Parks and Recreation
06.2023 - 08.2024
Bachelor of Science - Industrial-Organizational Psychology
Colorado State University