Sofia Avila
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Guess
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Retail Sales Associate
H&M
09.2022 - 06.2023
- Sales floor, fitting room, cashier, stocker, etc
- Provide customer service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
Packager and Handler
A-1 Professional Movers
01.2020 - 06.2022
- Set boxes into shape
- Package customer belongings neatly
- Wrap anything fragile with paper.
- Enhanced packaging efficiency by implementing automated systems and streamlined processes.
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Collaborated with production teams to synchronize packaging operations, maximizing overall output.
Education
Associates of Criminal Justice - Criminal Justice
Lone Star College System
Spring, TX01.2024
High School Diploma -
Jersey Village High School
Houston, TX05.2022
Skills
- Ability to Work in a Team
- Adaptability
- Customer Service
- Teamwork
- Communication
- Money Handling
- Loss Prevention
- Problem-Solving
References
- Eduardo Avila, A-1 Professional Movers, (713) 240 9379
- Omied Kazerioan, H&M, (256) 738 9172
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Retail Sales Associate
Guess
08.2023 - Current
Retail Sales Associate
H&M
09.2022 - 06.2023
Packager and Handler
A-1 Professional Movers
01.2020 - 06.2022
Associates of Criminal Justice - Criminal Justice
Lone Star College System
High School Diploma -
Jersey Village High School
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