Sofia Benhadj
Holly Springs,NC
Summary
Detail oriented professional with experience in healthcare operations and regulated pharmaceutical manufacturing environments. Skilled in handling confidential records, coordinating documentation, and supporting cross functional teams in compliance driven settings. Currently pursuing a Biological Engineering degree, with a strong commitment to quality, accuracy, and supporting safe, efficient biologics manufacturing processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Environmental Management Technician
Fujifilm Biotechnologies
Holly Springs, North Carolina
11.2025 - Current
- Maintain pharmaceutical-grade cleanroom environments in compliance with GMP and sterile manufacturing standards
- Perform routine and deep sanitization of controlled areas using approved disinfectants and sterilizing agents, following chemical handling and safety protocols
- Documented cleaning procedures, batch numbers, chemical lot numbers, and required contact times in regulated logbooks to ensure audit readiness and regulatory compliance
- Support contamination control efforts by adhering to aseptic techniques and cleanroom gowning procedures
- Contribute to operational quality and production integrity by ensuring sterile conditions for biotechnological manufacturing processes
- Follow and execute Standard Operating Procedures (SOPs) and Work Instructions to maintain validated cleanroom states
- Participate in environmental monitoring support, material staging, and controlled area turnover between production batches
- Perform tasks requiring prolonged standing, lifting, and physical mobility consistent with 12-hour shift manufacturing schedules
Patient Services
Alliance Medical Ministry
Raleigh, North Carolina
01.2024 - 05.2024
- Coordinated patient prescription shipments by working directly with pharmaceutical companies
- Managed sensitive patient information within EPIC and TPC systems while maintaining privacy compliance
- Facilitated the Patient Assistance Program (PAP), verifying eligibility and handling confidential documentation
- Assisted supervisor with scheduling, filing, and administrative coordination
- Served as liaison between providers and pharmacies
Patient Care Technician
UNC Rex Hospital
, North Carolina
01.2022 - 01.2023
- Served as key point of contact between patients and imaging supervisors in the PET Scan Department
- Documented scan results and supported clinical documentation accuracy
- Monitored patients pre- and post-procedure in compliance with safety protocols
- Coordinated patient flow and maintained communication between patients and providers in the Cancer Radiology Department
- Observed imaging and treatment protocols and documented patient updates
- Facilitated safe patient transfers and coordinated care instructions in the Post-Operative Care Department
- Maintained organized recovery spaces and accurate records
- Provided direct support to patients and staff
Education
Biological Engineering -
North Carolina State University
Raleigh, NC12.2025
Associate of Science -
Wake Technical College
North Carolina12.2023
Associate of Arts -
Seminole State College
Florida12.2023
Attended prior to transfer -
Valencia College
Florida12.2021
High School Diploma -
Homeschool Education
12.2019
Skills
- Attention to detail
- Quality control
- File and record maintenance
- SOPs & Work Instructions
- Quality & compliance mindset
- PPE & chemical handling
- Cross-functional teamwork
- Microsoft Office & electronic record systems
- Confidential data handling
- Data documentation
Certification
- Paralegal Certification, In Progress
- Good Clinical Practice (GCP) Certification
- Adult CPR Certification
Languages
- Arabic
- Spanish
- English, Fluent
- Arabic, Advanced
- Spanish, Beginner
Timeline
Environmental Management Technician
Fujifilm Biotechnologies
11.2025 - Current
Patient Services
Alliance Medical Ministry
01.2024 - 05.2024
Patient Care Technician
UNC Rex Hospital
01.2022 - 01.2023
Biological Engineering -
North Carolina State University
Associate of Science -
Wake Technical College
Associate of Arts -
Seminole State College
Attended prior to transfer -
Valencia College
High School Diploma -
Homeschool Education