Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Castro

Baltimore,MD

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Multilingual Translator experienced in interpreting documents and spoken words. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices.

Overview

5
5
years of professional experience

Work History

Cleaning Crew Member

Minordetails
Baltimore, OH
10.2023 - 12.2023
  • Cleaned windows, door frames, and sills.
  • Vacuumed carpets, furniture, and upholstery.
  • Dusted furniture, fixtures, and other surfaces.
  • Inspected vehicle surfaces to identify dirt, scratches, damage, or other imperfections prior to detailing.
  • Performed detailed cleaning of interior and exterior components of vehicles using a variety of materials and tools.
  • Cleaned and polished chrome trim pieces on vehicles with specialized products.
  • Applied waxes, polishes, conditioners, sealants, protectants, glazes, dressings and deodorizers to enhance the appearance of vehicles.

Babysitter

.
Baltimore, MD
02.2022 - 10.2023
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Establishing trust through consistent communication with both parents and kids.

Waitres

el piquinmexican restaurant
Baltimore, Maryland
07.2023 - 08.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Assisted other wait staff members in times of heavy customer traffic.

Hoster,cashier,waitres

el salto mexican restaurant
Baltimore, Maryland
06.2019 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Parkville High School & Center For Math/Science
Baltimore, MD
06.2021

Skills

  • Restroom Servicing
  • Commercial Equipment Operations
  • Waxing and Buffing
  • Steam Cleaning
  • Customer Service-Focused
  • Customer Service
  • Cash Handling

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Cleaning Crew Member

Minordetails
10.2023 - 12.2023

Waitres

el piquinmexican restaurant
07.2023 - 08.2023

Babysitter

.
02.2022 - 10.2023

Hoster,cashier,waitres

el salto mexican restaurant
06.2019 - 06.2022

High School Diploma -

Parkville High School & Center For Math/Science
Sofia Castro