Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sofia Covarrubias

Los Angeles,CA

Summary

I am a passionate computer science student who is eager to utilize programming as a tool to help others in need and to team up with other ambitious individuals to build ethical software that will continue to advance our civilization. I'm excited to utilize my past customer service background and humanities background (writing, theatre, and film) to help contribute to a dynamic and enjoyable workspace where I can develop not only my technical skills, but also enjoy learning how to be team-player in impactful long and short-term projects.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Service Advocate and Cashier Advocate

Target
Riverside, California
06.2023 - 09.2024
  • Patiently helped customers find specific products and offer product advice. I sought this as an opportunity to improve customer relations, which increased their loyalty to Target. I was dedicated to creating an enjoyable experience for each individual customer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Learned roles of other departments to provide coverage and keep store operational. For example, I would remain flexible by opening a register when lines were significantly long.

School Receptionist (ASTERICK Program Intern)

Moreno Valley Unified School District
Moreno Valley, CA
06.2023 - 07.2023
  • As a native-Spanish speaker, I was able to kindly assist Spanish speaking parents and even serve as the translator between said parents and my non-Spanish-speaking colleagues.
  • When informed of important dates, people, and situations, I created an organized record via several forms of written correspondence. My initiative to create such records ensured all requests were answered in a timely manner by the appropriate personnel, allowing our office to run smoothly and stay up-to-date.
  • Answered and directed incoming calls using multi-line telephone system.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Education

Bachelor of Science - Computer Science

University of California, Los Angeles
Los Angeles

Skills

  • Complex Problem-Solving
  • Customer Service Background
  • Professional Writing (eg informational letters, etc)
  • Flexible and Quick Learner
  • I find useful and niche connections between seemingly "unrelated" topics or points to create effective and creative solutions

Certification

  • WhiteHat JR Python Programmer Certificate

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Service Advocate and Cashier Advocate

Target
06.2023 - 09.2024

School Receptionist (ASTERICK Program Intern)

Moreno Valley Unified School District
06.2023 - 07.2023

Bachelor of Science - Computer Science

University of California, Los Angeles

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Sofia Covarrubias