Sofia Daffin
Roslindale,MA
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
6
6
years of professional experience
Work History
Shift Leader
Ben & Jerry's
05.2024 - Current
- Experienced in customer service
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Maintained customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Film Equipment Operator
Tufts University
01.2024 - Current
- Operated/Managed Tufts Film Equipment Room
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Completed minor repairs and replacements of equipment parts to restore functionality.
Music Forward Foundation Live Entertainment Intern
Live Nation
06.2024 - 08.2024
- Live Nation Entertainment Internship geared toward teaching young students and entrepreneurs about the live music Industry
- Gained hands-on experience marketing for a live music event, increasing proficiency in advertisement.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Swim Instructor/Lifeguard
Goldfish Swim School
08.2019 - 05.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Trained incoming employees
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Boston Women's Fund Philanthropy Fellowship
Boston Women's Fund
06.2022 - 08.2022
- Fellow in the Youth in Transformative Philanthropy Initiative
- Experienced in grant writing for grassroots organizations
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
College of Arts and Sciences
Tufts University
Medford, MA06-2027
High School Diploma -
Boston Latin School
Boston, MA06-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Creative problem solving
- Strong verbal and written communication
Timeline
Music Forward Foundation Live Entertainment Intern
Live Nation
06.2024 - 08.2024
Shift Leader
Ben & Jerry's
05.2024 - Current
Film Equipment Operator
Tufts University
01.2024 - Current
Boston Women's Fund Philanthropy Fellowship
Boston Women's Fund
06.2022 - 08.2022
Swim Instructor/Lifeguard
Goldfish Swim School
08.2019 - 05.2023
College of Arts and Sciences
Tufts University
High School Diploma -
Boston Latin School
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