Sofia Drollinger
Aurora,CO
Summary
Knowledgeable Medical Assistant with solid background in team work and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling, as well as upholding excellent demeanor while working. Goes above and beyond to carry out all work tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros Coffee
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Pizza Maker
Papa Murphy's
02.2022 - 09.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Ice Cream Server
Imagirifik
05.2021 - 05.2022
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
Education
High School Diploma -
Grand View High School
Aurora, CO05-2024
Skills
- Time management
- Friendly
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Excellent memory
- POS systems
- Attention to detail
Certification
CCMA ( by May 2025)
Languages
English
Native or Bilingual
Timeline
Barista
Dutch Bros Coffee
05.2024 - Current
Pizza Maker
Papa Murphy's
02.2022 - 09.2024
Ice Cream Server
Imagirifik
05.2021 - 05.2022
CCMA ( by May 2025)
High School Diploma -
Grand View High School
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