Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Sofia Duran

Miami

Summary

Diligent and responsible employee with excellent history of running smooth, accurate cash registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Strong focus on achieving customer satisfaction. Excellent multi-tasking aptitude and attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Hole in the Wall
01.2023 - Current
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve food and beverages promptly with focused attention to customer needs.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivate warm relationships with regular customers.
  • Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Cashier

Taco Bell Restaurant
06.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Terra Environmental Research Institute
Miami, FL
06.2022

Associate of Science - Crime Science

Florida International University
Miami, FL
12-2026

Skills

  • Troubleshooting
  • Guest engagement
  • Strong work ethic
  • Exceptional customer service
  • Team collaboration
  • Cash Register Operation
  • Inventory Stocking
  • Customer Assistance
  • Stocking and Replenishing

Languages

English
Native or Bilingual
Spanish
Full Professional

Certification

CPR certified

Interests

  • Reading
  • Interior Design
  • Learning new cooking techniques and expanding my culinary skills
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I enjoy helping others and giving back to the community

Timeline

Server

Hole in the Wall
01.2023 - Current

Cashier

Taco Bell Restaurant
06.2021 - Current

High School Diploma -

Terra Environmental Research Institute

Associate of Science - Crime Science

Florida International University

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