Sofia Escobar
Saint George,Utah
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Returns Associate
TJX Companies
06.2023 - Current
- Unloaded, inspected and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Informed customers about special promotions and provided detailed information for various products.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Call Center
Orthodontics Inc
03.2022 - 04.2022
- Assisted patients with scheduling and confirming appointments
- Answering phone calls with patients and attending to their every needs
- Worked on billing and patients history.
Cashier
Angelica’s Mexican Grill
11.2017 - 02.2022
- Provided customer satisfaction and assistance
- Handled store appearance, remaining stocks and managed tips
- Taste tasted food as well as help make the food
- AND everything else you can think of as working as a cashier in a restaurant.
Education
Certifications - Architectural Drafting Technology
Dixie Tech
St. George, UT08.2024
Associates of Science -
Utah Tech University
St. George, UT05.2023
High School Diploma -
Desert Hills High School
St. George, UT05.2021
Skills
- Warehouse Operations
- Adaptability
- Process Improvement
- Quality Assurance
- Time Management
- Multitasking
- Refunds and Exchanges
- Guest Services
- Calm and Professional Under Pressure
Skills Certifications
- Awareness & Alertness
- Friendliness and Customer Focus
- Honesty & Trustworthiness
- Math Skills/ Algebra
- Store Appearance
- Cash Register
- Flexibility and Patience
- Sanitation and Food Handling
- Bilingual (Spanish)
Volunteer Experience
- Utah Food Bank, St. George, UT, Food Collector, 11/2020, 11/2020, Went door to door asking for food donations for people who are unable to have a Thanksgiving dinner.
- Desert Hills High School, St. George, UT, Odd Jobs, 11/2019, 12/2020, Went door to door asking for any job that needed to be done for that person, in exchange for a donation for the school, Putting up Christmas lights, and cleaned front yards, Swept and mopped floors, Polished wooden furniture
- FCCLA, St. George, UT, Teacher, 02/2020, 02/2020, Taught 25 kids how to cook simple recipes., Demonstrated how to make stir fry ramen while managing and helping group of 5 - 7 kids
Languages
Spanish
Native or Bilingual
Timeline
Returns Associate
TJX Companies
06.2023 - Current
Call Center
Orthodontics Inc
03.2022 - 04.2022
Cashier
Angelica’s Mexican Grill
11.2017 - 02.2022
Certifications - Architectural Drafting Technology
Dixie Tech
Associates of Science -
Utah Tech University
High School Diploma -
Desert Hills High School
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