Sofia Espinoza
Duncanville,TX
Summary
Driven professional with a proven track record at Target, enhancing customer satisfaction and sales through expert merchandising and exceptional service. Skilled in merchandise stocking and fostering customer relationships, demonstrated the ability to meet tight deadlines and exceed service expectations. Excelled in a fast-paced environment, showcasing strong time management and interpersonal skills.
Overview
1
1
year of professional experience
Work History
General Merchandiser
Target
05.2024 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
Server
Pappadeux Seafood Kitchen
05.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Duncanville Highschool
Duncanville, TX05.2024
Skills
- Merchandise Stocking
- Time Management
- Cleaning procedures
- Cash Register Operations
- Quick Learner
- Customer Relationships
- Shelving of products
- Customer Service
- Merchandising and Display
Languages
Spanish
Limited Working
Timeline
General Merchandiser
Target
05.2024 - Current
Server
Pappadeux Seafood Kitchen
05.2023 - 01.2024
High School Diploma -
Duncanville Highschool