Sofia Falvo
Fairview,PA
Summary
Detail-oriented professional with a background in customer service and hospitality. Skilled in problem resolution and time management, consistently delivering exceptional experiences for members and guests. Eager to leverage expertise in a dynamic environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
The Ridge Golf Club
Waterford, Pennsylvania
05.2025 - 08.2025
- Prepared and served a variety of beverages to club members and guests.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in managing inventory and restocking supplies as needed.
- Engaged with customers to provide excellent service and recommendations.
- Collaborated with kitchen staff to ensure timely drink orders during events.
- Operated point-of-sale system for efficient order processing and payments.
Tennis Shop Employee
The Kahkwa Club
Erie, PA
05.2023 - 08.2025
- Assisted members with inquiries and provided exceptional customer service.
- Maintained cleanliness and organization of the club facilities and equipment.
- Handled cash and credit card transactions accurately at the front desk area.
- Instructed group tennis lessons for various skill levels.
- Utilized effective communication to motivate and engage students actively.
Education
Bachelor of Science - Nursing
Penn State University
University Park05-2028
High School Diploma -
Cathedral Preparatory School
Erie, PA06-2024
Skills
- Time management
- Team collaboration
- Effective communication
- BLS certification
- Vital signs monitoring
- Problem resolution
Certification
BLS Certification, American Heart Association, 2025
Timeline
Bartender
The Ridge Golf Club
05.2025 - 08.2025
Tennis Shop Employee
The Kahkwa Club
05.2023 - 08.2025
Bachelor of Science - Nursing
Penn State University
High School Diploma -
Cathedral Preparatory School