Sofia Figueroa
West Hempstead,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Senior Medical Assistant
Northwell Health
09.2022 - Current
- Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
- Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decision-making.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
Medical Assistant
Hempstead Medical Group
08.2021 - 08.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Retail Sales Associate
American Eagle Outfitters, Inc
07.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
Garden City, NY08.2024
No Degree - Medical Assisting
Hunter Business School
Levittown, NY08.2021
High School Diploma -
West Hempstead High School
West Hempstead, NY06.2016
Skills
- Vital signs monitoring
- Compassionate
- Patient-focused care
- Clinical Documentation
- Phlebotomy Techniques
- Patient Scheduling
- Insurance Verification
- Patient Care Coordination
- Medical office administration
- Customer Service
- HIPAA Compliance
- Medical Terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Medical Assistant
Northwell Health
09.2022 - Current
Medical Assistant
Hempstead Medical Group
08.2021 - 08.2022
Retail Sales Associate
American Eagle Outfitters, Inc
07.2020 - 08.2022
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
No Degree - Medical Assisting
Hunter Business School
High School Diploma -
West Hempstead High School
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