Sofia King
Belleville,MI
Summary
A newly licensed Esthetician and committed job seeker with a history of meeting company needs with consistent and organized practices. Extremely detail oriented and will deliver quality work, regardless of what task I'm handed. I'm skilled when it comes to working under pressure and adapting to new situations and challenges; especially when it comes to the beauty industry and our clients.
Overview
4
4
years of professional experience
Work History
Fruit Expert
Edible Arrangements
Woodhaven, MI
07.2023 - Current
- Collaborated with suppliers to ensure a steady supply of fruits.
- Cash handling- processed payments and helped customers place orders via phone calls and walk in
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered several calls per shift to assist with customer questions and concerns regarding orders
- Maintained open communication with team members resulting in safe and enjoyable environment
- Hired new employees and provided training on proper cleaning and sanitation techniques, safety protocols, and best practices according to Edible Arrangements
- Open to Close shifts with many cleaning responsibilities
Fruit Expert- Manager
Edible Arrangements
Belleville, MI
04.2022 - 07.2023
- Provided the schedule weekly for the employees
- Collaborated with suppliers to ensure a steady supply of fruits.
- Handled inventory & ordered supplies when needed
- Cash handling- processed payments and helped customers place orders via phone calls and walk in
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered several calls per shift to assist with customer questions and concerns regarding orders
- Maintained open communication with team members resulting in safe and enjoyable environment
- Hired new employees and provided training on proper cleaning and sanitation techniques, safety protocols, and best practices according to Edible Arrangements
- Open to Close shifts with many cleaning responsibilities
Retail Sales Associate
Kohls
Canton, MI
09.2020 - 01.2021
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Opened and closed cash registers by counting money and balancing drawers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Cash/ Credit handling
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Promoted special offers and discounts to encourage additional purchases.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Maintained a clean work environment by sweeping, dusting, and wiping down areas
Education
High School Diploma -
Washtenaw International High School
Ypsilanti, MI04-2022
Esthetician License - Esthetics
Multimedia Makeup Academy
Troy, MISkills
- Safety Precautions/ Infection Control
- Attention to Detail
- Sales Background
- Problem Solver
- Body Waxing
- Makeup Application
- Facials
- Spray Tanning
Timeline
Fruit Expert
Edible Arrangements
07.2023 - Current
Fruit Expert- Manager
Edible Arrangements
04.2022 - 07.2023
Retail Sales Associate
Kohls
09.2020 - 01.2021
High School Diploma -
Washtenaw International High School
Esthetician License - Esthetics
Multimedia Makeup Academy