Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Lupariello

Seattle

Summary

Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

SoHza Sister Boutique
06.2025 - 09.2025
  • Maintained accurate inventory levels through regular stock counts and organization of merchandise displays.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Implemented visual merchandising strategies to improve product presentation, resulting in increased customer engagement.
  • Greeted customers and helped with product questions, selections, and purchases.

Pizza Delivery Driver

Taglio Artisan Pizza
06.2024 - 09.2025
  • Delivered pizzas promptly, ensuring customer satisfaction through excellent service.
  • Navigated routes efficiently using GPS technology to optimize delivery times.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

Food Runner

Primavista
03.2021 - 09.2023
  • Delivered food and beverages promptly to ensure an excellent guest experience.
  • Trained new staff on restaurant protocols and best practices for food service.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Assisted kitchen staff in maintaining the cleanliness and organization of the dining area.
  • Collaborated with servers to streamline order delivery and enhance efficiency.

Education

Bachelor of Arts - Psychology

University of Washington
Seattle, WA
06-2027

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Memory retention
  • Decision-making
  • Order management
  • Fine dining
  • Food presentation
  • Order verification
  • Kitchen support
  • Server support
  • Supply restocking

Languages

American Sign Language
Professional Working

Timeline

Retail Sales Associate

SoHza Sister Boutique
06.2025 - 09.2025

Pizza Delivery Driver

Taglio Artisan Pizza
06.2024 - 09.2025

Food Runner

Primavista
03.2021 - 09.2023

Bachelor of Arts - Psychology

University of Washington

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