SOFIA LYNCH
Park Ridge,IL
Summary
A dedicated and passionate communicator with experience in sales, customer service, and detail-oriented responsibilities. Strong focus on strategic communication, public relations, and social media development. Recognized as a motivated self-starter with an emphasis on marketing and design.
Overview
5
5
years of professional experience
Work History
Public Relations and Content Manager
AdZou
01.2024 - Current
- Conduct thorough research to produce accurate, informative, and relevant industry-related content.
- Edit and proofread all written materials, maintaining a high standard of grammar and style consistency.
- Implement analytics tools to track content performance, making data-driven decisions for optimization.
- Work closely with design team to create visually appealing graphics that complement written content.
- Improve social media presence by curating shareable content that generates increased followers and engagement.
- Develop an efficient content management system for streamlined organization and easy accessibility of digital assets.
Design and Sales Manager
Campus Ink
01.2022 - Current
- Recruit and onboard thousands of new employees.
- Conduct team meetings to reinforce goals and set clear expectations about policies and procedures.
- Compile and analyze data to determine approaches to improve sales and performance.
- Oversee all campus design students at my university.
- Meet with clients, deliver presentations, and educate on product and service features and offerings.
- Coach employees in successful selling methods and encourage cross-selling to drive revenue.
Sales Associate
Edie Boutique
09.2018 - 01.2024
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked with a sales team to collaboratively reach targets, consistent meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Intern
Campus Ink
06.2022 - 08.2022
- Collaborated closely with sales team to manage leads and help with proposals.
- Assisted in creating written, video and image content for marketing channels.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Trained new hires in technology required to access company systems and complete job tasks.
Education
Master of Arts - Journalism- Strategic Communication
University of Missouri
Columbia, MO05.2025
School of Journalism - Strategic Communication
University of Missouri - Columbia
Columbia, MO05.2024
Skills
- Excellent Written and Oral Communication skills
- High-quality Organizational and Time Management skills
- Social Media Production and Development skills
- Proficient in Adobe Suite
- Sales Expertise
- Strategic Management
Affiliations
University of Missouri, Delta Delta Delta
Languages
Italian
Native or Bilingual
Timeline
Public Relations and Content Manager
AdZou
01.2024 - Current
Intern
Campus Ink
06.2022 - 08.2022
Design and Sales Manager
Campus Ink
01.2022 - Current
Sales Associate
Edie Boutique
09.2018 - 01.2024
Master of Arts - Journalism- Strategic Communication
University of Missouri
School of Journalism - Strategic Communication
University of Missouri - Columbia
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