Sofia Manina
Spokane,Washington
Summary
Motivated Summer Camp Counselor promoting two years of experience helping children develop life skills while building relationships and having fun. A compassionate individual is known for communicating well with others, problem-solving, and managing time. Dedicated to promoting procedures and measures to encourage safety.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Kohls Department Store
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Offered personalized recommendations, enhancing customer satisfaction and repeat business.
- Boosted sales during promotional events, using strong product knowledge and persuasive selling techniques.
- Enhanced customer shopping experience by providing knowledgeable and prompt service.
- Contributed to team sales goals by actively engaging with customers and understanding their needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Summer Camp Counselor
Quest Summer Day Camp
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Administered first aid quickly to provide health and safety to campers.
- Implemented camp activities fostering physical, social, and emotional growth.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Monitored participation in recreational activities to provide assistance to participants.
- Implemented and developed programs to promote physical fitness, teamwork, and healthy living.
- Provided feedback and guidance to program participants regarding progress and development.
Summer Camp Counselor
Quest Summer Day Camp
06.2022 - 08.2022
- Worked with children of varying ages, interests, skills, and developmental levels.
- Led groups of children safely through a variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Assisted with meal preparations and clean-ups to maintain a clean and organized camp environment and keep campers well-fed.
- Administered first aid quickly to provide health and safety to campers.
- Implemented camp activities fostering physical, social, and emotional growth.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with other recreation staff in developing new recreational activities.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Monitored participation in recreational activities to assist participants.
- Implemented and developed programs to promote physical fitness, teamwork, and healthy living.
Education
No Degree -
Ferris High School
Spokane, WA06.2025
Skills
- Compassionate Communication
- Camper Supervision
- Fundraising
- Company Policies
- Child Development
- Group Supervision
- Safety Guidelines
- Group and Individual Instruction
- Safety Measures
- Supplies and Materials Oversight
- Issue Identification and Resolution
- Child Supervision
- Written and Oral Communication
- Problem-Solving Abilities
- Activity Planning
- Activity Implementation
- Cleaning and Organization
I like to sing, read, and cook in my free time.
I am in a large group ensemble, which sings in many different languages and performs many times a month.
Singing and cooking
I am in a large group ensemble that sings in many different languages and performs many times a month. I also like to cook and bake in my free time.
Timeline
Sales Floor Associate
Kohls Department Store
12.2023 - Current
Summer Camp Counselor
Quest Summer Day Camp
06.2023 - 08.2023
Summer Camp Counselor
Quest Summer Day Camp
06.2022 - 08.2022
No Degree -
Ferris High School
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