Sofia Martinez
Florida,FL
Summary
Dynamic and results-driven professional with experience at Florida International University, excelling in recruitment and marketing initiatives. Proven skills in interpersonal communication and event planning, successfully enhancing chapter involvement. Adept at collaborating with teams to achieve goals, demonstrating strong adaptability and critical thinking in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Brand Representative
Abercrombie & Fitch
Miami, FL
02.2026 - Current
- Engaged customers, providing product knowledge and enhancing brand loyalty.
- Supported team in maintaining visual merchandising standards and store presentation.
- Resolved customer inquiries effectively, fostering positive shopping experiences.
- Adapted to fast-paced retail environment while maintaining attention to detail.
- Contributed to team goals by executing daily operational tasks efficiently.
- Developed skills in sales techniques, enhancing overall performance and engagement.
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
Sigma Kappa
Florida International University, MMC
Miami, FL
2024 - Current
- Assisted with recruitment by planning and supporting COB events to attract potential new members.
- Helped create and manage content (graphics, messaging, and social media posts) to promote chapter involvement.
- Collaborated with recruitment team and chapter leadership to ensure smooth communication and participation.
- Contributed to chapter marketing and recruitment initiatives, supporting event promotion and outreach.
- Strengthened skills in teamwork, communication, and time management while balancing academics and sorority responsibilities.
Retail Sales Associate
Aeropostale
Miami, FL
11.2024 - 01.2025
- Assisted customers in locating products and provided knowledgeable recommendations.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained organized merchandise displays to enhance visual appeal and accessibility.
- Collaborated with team members to ensure timely restocking of inventory items.
- Adapted quickly to new tasks and responsibilities in fast-paced retail environment.
Volunteer
Baptist Health Medical Center
Miami, FL
06.2022 - 08.2022
- Provided support to healthcare staff in managing patient records and appointment scheduling.
- Maintained cleanliness and organization of patient areas to enhance overall experience.
- Adapted quickly to changing environments, demonstrating flexibility in various departments as needed.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL05-2026
Associate of Arts - N/a
Doral College
Miami, FL05-2023
Skills
- Interpersonal Communication
- Empathy & Active Listening
- Cultural Awareness & Sensitivity
- Critical Thinking
- Problem-Solving
- Time Management
- Organization
- Leadership
- Collaboration & Teamwork
- Adaptability
- Professionalism & Ethics
- Conflict Resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Brand Representative
Abercrombie & Fitch
02.2026 - Current
Retail Sales Associate
Aeropostale
11.2024 - 01.2025
Volunteer
Baptist Health Medical Center
06.2022 - 08.2022
Sigma Kappa
Florida International University, MMC
2024 - Current
Bachelor of Arts - Psychology
Florida International University
Associate of Arts - N/a
Doral College