Sofia Matrise
Madison,WI
Summary
Detail-oriented restaurant hostess with strong leadership and customer service skills. Proven ability to train staff and ensure a positive guest experience through effective communication, organization, and conflict resolution.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
David Alan Alan's
Mukwonago, WI
12.2023 - 07.2025
- Greeted guests warmly and ensured a positive first impression
- Trained new host staff on welcoming procedures and restaurant policies
- Answered phone calls to schedule and confirm reservations, complete takeout orders, and respond to service questions
- Balanced the cash register at the end of the shift according to established rules
- Processed guest payments for take-out orders at the register
- Inspected restrooms, dining, and serving areas to maintain cleanliness
Soccer Camp Coach
Mukwonago High School
Mukwonago, WI
06.2023 - 07.2023
- Monitored players during practices and games to maintain safety
- Coordinated drills and setup to improve players' physical fitness and coordination
- Evaluated player performance and provided constructive feedback for improvement
- Led team-building activities to strengthen teamwork among participants
Education
Bachelor of Science - Marketing
University of Wisconsin, La Crosse
La Crosse, WI05-2029
High School Diploma -
Mukwonago High School
Mukwonago06-2025
Skills
- Leadership skills
- Communication skills
- Problem-solving
- Customer service
- Cash handling
- Sanitation practices
- Menu memorization
- Dietary restriction knowledge
- Call reception
References
References available upon request.
Timeline
Restaurant Hostess
David Alan Alan's
12.2023 - 07.2025
Soccer Camp Coach
Mukwonago High School
06.2023 - 07.2023
Bachelor of Science - Marketing
University of Wisconsin, La Crosse
High School Diploma -
Mukwonago High School