Sofia Mele
Rusty Pelican Restaurant
Costa Mesa,CA
1
Certification
3
years of professional experience
Reliable professional with experience in customer service and childcare. Demonstrated strengths in problem-solving and time management, contributing to positive experiences for both children and customers. Eager to leverage these skills in a dynamic environment.
Work History
Host
6 Months- Greeted and seated guests, ensuring prompt service and positive first impressions.
- Managed reservation system, optimizing table assignments for efficiency during peak hours.
- Collaborated with waitstaff to communicate guest needs and enhance dining experience.
- Assisted in training new hosts on restaurant policies and customer service best practices.
Cashier
1 Year 2 Months- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate cash drawer and balance receipts at end of shifts.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Assist in stocking shelves and organizing merchandise displays for optimal visibility.
- Learn company policies and procedures to ensure compliance during operations.
- Collaborate with team members to enhance store workflow and efficiency.
Education
Associate of Applied Science - Psychology
Skills
Patience and empathy
Problem-solving
Time management
Strong work ethic
Reliability
Flexible scheduling
Certification
CPR/AED Certified
Timeline
Host
Rusty Pelican Restaurant
04.2026 - CurrentRead More
Cashier
ShopRite
04.2023 - 06.2024Read More
Irvine Valley College
Associate of Applied Science from Psychology
Read More