Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Mena

Miami,FL

Summary

Hello! My name is Sofia Mena, and I’m a rising sophomore at Ransom Everglades High school. Proven to excel in community engagement and foreign language proficiency, I leveraged strong interpersonal skills at Baptist Health South Florida to communicate with families and patients, and guide individuals towards healing. My organized and efficient approach significantly enhanced team collaboration and service delivery, embodying adaptability and a positive attitude in diverse roles and difficult situations. On top of this, my schedule is extremely flexible, which allows me to work a variety of hours, both ahead of time and in cases of emergency.

Overview

2
2
years of professional experience

Work History

Volunteer

Baptist Health South Florida
07.2023 - Current
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Worked with the staff to transport/discharge patients, access files, and provide care.
  • Communicated with both the families and patients to ensure smooth care.

Babysitter

Lily Cortes
05.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Receptionist

Hassan Law Group
07.2023 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Camp Counselor

Friendship Circle Of Miami
06.2023 - 06.2023
  • Worked with children of varying age, interest, skill, special needs, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

Education

Ransom Everglades High School
Miami, FL

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Community Service
  • Adaptability and Dependability
  • Flexible Schedule
  • Community Engagement
  • Foreign language proficiency
  • Disability Awareness

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Volunteer

Baptist Health South Florida
07.2023 - Current

Receptionist

Hassan Law Group
07.2023 - 08.2023

Camp Counselor

Friendship Circle Of Miami
06.2023 - 06.2023

Babysitter

Lily Cortes
05.2022 - Current

Ransom Everglades High School
Sofia Mena