Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Mendez

Austin,TX

Summary

Dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Waitress

Ten Pin Entertainment
09.2023 - 08.2024
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Shopper

HEB Grocery Store
08.2022 - 07.2023
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Tracked substitutions and informed customers of changes.

Shopper

Randall’s
11.2021 - 08.2022
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Hostess

EL Mercado
05.2021 - 05.2022
  • Answered customer questions about hours, seating, and menu information.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Coordinator

Sports Clips
08.2019 - 03.2020
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Utilized proactive communication abilities to resolve employment-related disputes.

Education

High School Diploma -

Akins High School
Austin, TX
06.2022

Skills

  • Positive attitude

  • Effective communication

  • Calm and patient demeanor

  • Computer skills

  • Collaborative teamwork

  • Classroom management

  • Cleaning and sanitizing

Timeline

Waitress

Ten Pin Entertainment
09.2023 - 08.2024

Shopper

HEB Grocery Store
08.2022 - 07.2023

Shopper

Randall’s
11.2021 - 08.2022

Hostess

EL Mercado
05.2021 - 05.2022

Coordinator

Sports Clips
08.2019 - 03.2020

High School Diploma -

Akins High School

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