Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Sofia Murphy

Tucson,AZ

Summary

During my time working at Chick-fil-A, I made use of my work by being a dynamic, results-driven professional with extensive experience in customer service. Proven ability to enhance guest experiences through effective communication and teamwork. Skilled in cash handling and employee training, consistently maintaining high standards of service efficiency and food safety. Committed to fostering a positive environment and optimizing operational flow. Also works well in a fast-paced, high-demand workplace. I am a flexible team member, recognized for completing quality work with minimal supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
Tucson, Arizona
10.2024 - 06.2025
  • Provided exceptional customer service during peak meal periods to enhance guest experience.
  • Upheld high standards of productivity and quality in operations.
  • Maintained cleanliness of dining area and kitchen equipment to uphold hygiene standards.
  • Collaborated with team members to optimize service flow and efficiency.
  • Operated cash registers accurately, processing customer transactions promptly.
  • Executed opening and closing duties, including setting up displays and restocking items.

Driver

Dominos Pizza Inc.
Tucson, Arizona
10.2023 - 05.2025
  • Delivered pizzas promptly to ensure customer satisfaction and service efficiency.
  • Maintained vehicle cleanliness and functionality for safe transportation.
  • Prepared pizza dough and toppings according to established recipes and standards.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained cleanliness of workstations and kitchen equipment during shifts.
  • Trained new staff on pizza preparation techniques and kitchen procedures.
  • Handled customer orders in a timely manner, ensuring accuracy of order.

Courtesy Clerk

Albertsons Inc
Tucson, Arizona
06.2021 - 12.2021
  • Assisted customers with inquiries and ensured a positive shopping experience.
  • Stocked shelves efficiently and maintained organized product displays.
  • Collaborated with team members to ensure store cleanliness and safety standards.
  • Bagged groceries promptly while offering additional assistance to customers.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Directed customers to product locations throughout store to help find requested items.

Cashier

Walmart
Tucson, Arizona
05.2020 - 06.2021
  • Processed customer transactions efficiently and accurately at retail location.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash register operations including balancing cash drawers daily.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled returns and exchanges following company policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

Associate of Arts - Liberal Arts

Pima Community College
Tucson, AZ
12-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Cash handling
  • Attention to detail
  • Food safety
  • Employee training
  • Problem-solving
  • Service efficiency
  • Training and mentorship
  • Problem resolution
  • Friendly and outgoing
  • Cross-functional teamwork
  • Effective communication
  • Training new staff

Certification

  • Food handlers card

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Volunteer work at a migrant welcome center "Casas Alitas"
  • Volunteer at Pima Animal Care Center

Timeline

Team Member

Chick-fil-A
10.2024 - 06.2025

Driver

Dominos Pizza Inc.
10.2023 - 05.2025

Courtesy Clerk

Albertsons Inc
06.2021 - 12.2021

Cashier

Walmart
05.2020 - 06.2021

Associate of Arts - Liberal Arts

Pima Community College

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