Sofia Negrete
National City,CA
Summary
A dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Good listening skills combined with an attentive and detail-oriented nature. Positively interacts with customers and employees alike in a retail environment.
Overview
2
2
years of professional experience
Work History
Grocery Store Cashier
Boney's Bayside Market
08.2023 - Current
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated effectively with coworkers to foster strong teamwork within the cashier department.
Cashier
It's Boba Time
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Food and Beverage Attendant
Sesame Place
04.2022 - 06.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Education
Radiologic Technology
San Diego Mesa College
San Diego, CA05.2025
High School Diploma -
Sweetwater High School
National City, CA06.2023
Skills
- Hospitality and Accommodation
- Customer Engagement
- Teamwork and Collaboration
- Excellent Communication
- Training and mentoring
- Bilingual in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Grocery Store Cashier
Boney's Bayside Market
08.2023 - Current
Cashier
It's Boba Time
09.2022 - Current
Food and Beverage Attendant
Sesame Place
04.2022 - 06.2022
Radiologic Technology
San Diego Mesa College
High School Diploma -
Sweetwater High School
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