Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sofia Olivares

McKinney,TX

Summary

I am an aspiring funeral services professional with strong organizational skills and attention to detail. Experienced in managing daily office operations and coordinating business needs effectively. I am starting funeral school at the Dallas Institute of Funeral Service in October 2025.

Overview

2
2
years of professional experience

Work History

Lead Coordinator

Floyds 99 Barbershop
Frisco, TX
08.2024 - Current
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Managed distribution of incoming mail, courier services, faxes, and photocopying requests.
  • Scheduled appointments for clients and visitors to optimize office efficiency.
  • Answered incoming calls, relayed messages, and transferred calls to appropriate personnel.
  • Coordinated vendor interactions for repairs and maintenance of shop equipment.
  • Utilized office equipment such as printers and copiers, ensuring optimal functionality.

Shift Lead

Jersey Mike's Subs
McKinney, TX
11.2023 - 04.2025
  • Monitored employee performance and provided constructive feedback for improvement.
  • Responded professionally to customer inquiries and resolved complaints effectively.
  • Ensured adherence to safety protocols at all times throughout the store.
  • Managed store operations during Store Manager or Assistant Manager absences.
  • Performed opening and closing procedures, including alarm system activation and cash counting.
  • Trained new employees on company policies, procedures, and essential job duties.

Education

High School Diploma -

Mckinney North High School
McKinney, TX
12-2023

Skills

  • Employee scheduling
  • Staff management
  • Inventory management
  • Vendor coordination
  • Customer service
  • Operational efficiency
  • Problem-solving
  • Relationship building

References

References available upon request.

Timeline

Lead Coordinator

Floyds 99 Barbershop
08.2024 - Current

Shift Lead

Jersey Mike's Subs
11.2023 - 04.2025

High School Diploma -

Mckinney North High School