Sofia Rafique
Canton,OH
Summary
Dependable and adaptable early-career candidate with a background in retail, donor support, and clinic assistance. Brings strong customer service, visual merchandising, and time management skills. Supports smooth daily operations through organized, accurate, and dependable work.
Overview
4
4
years of professional experience
Work History
Data entry assistant
Tri-County Hematology Oncology
Canton, OH
06.2024 - 01.2025
- Entered and updated patient information and MIPS quality data in OncoEMR with high accuracy.
- Prepared, reviewed, and maintained electronic health records in compliance with HIPAA standards.
- Reconciled data and organized records to support physicians and staff in ensuring timely reporting.
Blood Donor Ambassador
American Red Cross
Canton , OH
08.2024 - 05.2026
- Coordinated blood drives and donation drives with classmates, fostering collaboration and community involvement
- Welcomed and checked in donors, offering information and assistance to enhance their donation experience
- Monitored donor comfort and supported staff during the donation process.
- Kept donation areas organized, clean, and safe for all participants
- Established Red Cross Club at high school to engage peers in volunteerism and community service
Summer volunteer
Hartville Migrant Ministry
Hartville, OH
01.2023 - 08.2026
- Engaged with migrant patients, offering support and enhancing cross-cultural communication.
- Assisted with patient intake, preparation, and clinic flow to support efficient care delivery.
- Prepared exam rooms, organized supplies, and maintained a clean, safe environment.
Brand Representative
Hollister.Co
Canton, OH
03.2025 - Current
- Welcomed customers warmly on Hollister sales floor with friendly brand service
- Replenished merchandise and folded apparel to maintain Hollister brand presentation
- Maintained visual standards across displays, tables, and mannequins
Employee
Playa Bowls
Canton, OH
04.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed the social media account for the company at my specific location
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Loyola University Chicago
Chicago 05-2030
Skills
- Customer service
- Data entry
- Team Collaboration, Leadership, and Time Management
- Electronic records
- HIPAA compliance
- Patient intake
- Visual merchandising
Timeline
Employee
Playa Bowls
04.2026 - Current
Brand Representative
Hollister.Co
03.2025 - Current
Blood Donor Ambassador
American Red Cross
08.2024 - 05.2026
Data entry assistant
Tri-County Hematology Oncology
06.2024 - 01.2025
Summer volunteer
Hartville Migrant Ministry
01.2023 - 08.2026
High School Diploma -
Loyola University Chicago