Sofia Reberry
Saint Clair Shores,MI
Summary
An adaptive and talented certified dental assistant eager to apply professional experience and skills in patient relationship management to pursue new opportunities in a family practice environment. Detail-oriented trainee eager to seek roles with long-term opportunities for professional growth in a healthcare setting. Collaborative, organized, and efficient team players with good judgment, strong written and verbal communication skills, and the ability to follow instructions in a fast-paced and high-volume environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Cali Tacos Mexican Grill
Saint Clair Shores, MI
10.2022 - 06.2024
- Alerted kitchen staff to shortages and special orders, ensuring quick resolution.
- Responded to customer inquiries and scheduled reservations.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Assisted with training new front of house employees on procedures and policies.
- Processed payments on cash register and counted back bills and change to patrons.
- Provided excellent customer service to ensure satisfaction.
- Planned and managed customer orders, checked dishes before delivery for accuracy, presentation, and temperature, and coordinated delivery to tables in correct sequence.
Ice Cream Server
Cathy's Homemade Goodies
Saint Clair Shores, MI
06.2020 - 10.2021
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Developed a loyal customer base through friendly and efficient service.
- Trained new staff on serving techniques, customer service protocols, and safety procedures.
- Ensured that all health regulations were followed during food preparation and storage processes.
Education
Certification - Dental Assisting
Dorsey School of Business-Roseville
Roseville, MISkills
- CPR/AED certified
- Customer service
- Instrument handling
- Infection control
- Practice with administrative skills, and patient care
- Knowledge in radiology
Accomplishments
- Honor Roll
- Deans List
Certification
- CPR/AED Certified
Languages
English
Native/ Bilingual
Timeline
Front of House Employee
Cali Tacos Mexican Grill
10.2022 - 06.2024
Ice Cream Server
Cathy's Homemade Goodies
06.2020 - 10.2021
Certification - Dental Assisting
Dorsey School of Business-Roseville
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