Sofia Rosas
Suwanee,GA
Summary
Dynamic and adaptable professional with extensive experience at Waffle House, excelling in customer service and team collaboration. Proven ability to enhance efficiency and guest satisfaction through strategic problem-solving and multitasking. Skilled in technical troubleshooting and project management, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Door Corp
Waffle House
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Server
Brusters
04.2022 - 07.2025
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction.
- Assisted in food preparation and presentation to maintain quality standards.
- Collaborated with team members to streamline order processes and improve efficiency.
- Maintained cleanliness and organization of dining area, adhering to safety regulations.
Server
Waffle House
07.2025 - Current
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction.
- Assisted in food preparation and presentation to maintain quality standards.
- Collaborated with team members to streamline order processes and improve efficiency.
- Maintained cleanliness and organization of dining area, adhering to safety regulations.
- Demonstrated adaptability by quickly learning menu items and daily specials.
- Trained new staff on protocols and procedures to ensure consistent service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Carpentry Assistant
Nova Custom Cabinets
03.2024 - 09.2024
- Assisted in measuring, cutting, and assembling cabinetry components.
- Operated power tools and hand tools safely to complete tasks efficiently.
- Followed detailed plans and specifications for custom cabinetry projects accurately.
- Learned new techniques and skills through hands-on training from experienced carpenters.
- Adapted quickly to changing project requirements while maintaining high-quality standards.
Education
High School Diploma -
North Gwinnett High School
Suwanee, GASkills
- Project management
- Customer service
- Technical troubleshooting
- Team leadership
- Strategic planning
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Calm under pressure
- Active listening
- Problem resolution
Languages
Spanish
Native or Bilingual
Timeline
Door Corp
Waffle House
07.2025 - Current
Server
Waffle House
07.2025 - Current
Carpentry Assistant
Nova Custom Cabinets
03.2024 - 09.2024
Server
Brusters
04.2022 - 07.2025
High School Diploma -
North Gwinnett High School