Sofia Sainez
Bolingbrook,IL
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating the reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
1
1
Language
6
6
years of professional experience
Work History
Hospitality Worker
Sullivans Steakhouse
Naperville, Illinois
11.2022 - Current
- Assisted in seating guests, ensuring comfort and prompt service.
- Coordinated events and functions, tailoring services to meet diverse client needs.
- Delivered attentive customer service to enhance satisfaction throughout dining experience.
- Trained and mentored new staff on restaurant operations and service protocols.
Server
Pepe’s Mexican Restaurant
Tinley Park, Illinois
08.2020 - 11.2022
- Prepared drinks following standard recipes to maintain quality and consistency.
- Delivered exceptional customer service to enhance guest satisfaction.
- Trained and mentored new staff on customer service standards and restaurant protocols.
- Oversaw daily operations during shifts, maintaining high standards of cleanliness and organization.
Education
High School Diploma -
Lockport Township High School
Lockport, IL05-2020
Business
Joliet Junior College
Joliet, ILSkills
- Client engagement
- Sales techniques
- Attention to detail
- Fast-paced environment
- Event coordination
- Fast paced worker
- Adaptability
- Problem-solving skills
- Multilingual communication
Languages
Spanish
Native or Bilingual
Timeline
Hospitality Worker
Sullivans Steakhouse
11.2022 - Current
Server
Pepe’s Mexican Restaurant
08.2020 - 11.2022
Business
Joliet Junior College
High School Diploma -
Lockport Township High School