Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Sandoval

Vacaville,CA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience

Work History

Team Lead

Inshape Family Fitness
Vacaville, CA
01.2023 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Organized schedules, workflows, and shift coverage to meet expected business demands.
  • Monitored employee's attendance records, timekeeping, and payroll information.

Member Experience Ambassador

In-Shape Health Club
Vacaville, CA
04.2022 - 01.2023
  • Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
  • Conducted orientation sessions for new members on safety protocols and use of fitness equipment.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Sales Associate

Bath & Body Works
Vacaville, CA
05.2021 - 05.2022
  • Increased purchase amounts by cross-selling with similar products.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Provided helpful advice to customers about proper care for different types of fragrances.

Sales Associate

Sally's Beauty Supply
Vacaville, CA
09.2020 - 02.2021
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Maintained an up-to-date knowledge of all beauty products available for sale.

Crew Member

Pieology Pizzeria
Vacaville, CA
12.2017 - 05.2019
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed a variety of duties related to food service.
  • Mentored onboarding team members on protocols of each station to maximize contribution
  • Acquired new skills to support team and further accommodate customer needs.

Education

Licensed Esthetician -

Milan Institute of Cosmetology
Vacaville, CA
07-2022

High School Diploma -

Vanden High School
Fairfield, CA
06-2020

Skills

  • Product and Business Knowledge
  • Customer Service
  • Communication & Interpersonal Skills
  • Mentoring
  • Goal Setting

Timeline

Team Lead

Inshape Family Fitness
01.2023 - Current

Member Experience Ambassador

In-Shape Health Club
04.2022 - 01.2023

Sales Associate

Bath & Body Works
05.2021 - 05.2022

Sales Associate

Sally's Beauty Supply
09.2020 - 02.2021

Crew Member

Pieology Pizzeria
12.2017 - 05.2019

Licensed Esthetician -

Milan Institute of Cosmetology

High School Diploma -

Vanden High School

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Sofia Sandoval