Sofia Sandoval
Vacaville,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Team Lead
Inshape Family Fitness
Vacaville , CA
2023.01 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Monitored employee's attendance records, timekeeping, and payroll information.
Member Experience Ambassador
In-Shape Health Club
Vacaville , CA
2022.04 - 2023.01
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Conducted orientation sessions for new members on safety protocols and use of fitness equipment.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Sales Associate
Bath & Body Works
Vacaville , CA
2021.05 - 2022.05
- Increased purchase amounts by cross-selling with similar products.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided helpful advice to customers about proper care for different types of fragrances.
Sales Associate
Sally's Beauty Supply
Vacaville , CA
2020.09 - 2021.02
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Crew Member
Pieology Pizzeria
Vacaville , CA
2017.12 - 2019.05
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed a variety of duties related to food service.
- Mentored onboarding team members on protocols of each station to maximize contribution
- Acquired new skills to support team and further accommodate customer needs.
Education
Licensed Esthetician -
Milan Institute of Cosmetology
Vacaville, CA2022-07
High School Diploma -
Vanden High School
Fairfield, CA2020-06
Skills
- Product and Business Knowledge
- Customer Service
- Communication & Interpersonal Skills
- Mentoring
- Goal Setting
Timeline
Team Lead
Inshape Family Fitness
2023.01 - Current
Member Experience Ambassador
In-Shape Health Club
2022.04 - 2023.01
Sales Associate
Bath & Body Works
2021.05 - 2022.05
Sales Associate
Sally's Beauty Supply
2020.09 - 2021.02
Crew Member
Pieology Pizzeria
2017.12 - 2019.05
Licensed Esthetician -
Milan Institute of Cosmetology
High School Diploma -
Vanden High School
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