Sofia Santos
Homestead,FL
Summary
Passionate professional with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments. Dedicated professional with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
RBT
All Star Behavior Therapy
Miami, FL
09.2024 - Current
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
- Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
- Implemented interventions outlined in behavior plans with precision and accuracy.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
- Maintained accurate records of data collected during sessions and wrote detailed reports regarding client's progress.
- Performed functional assessments to determine the function of challenging behaviors exhibited by clients.
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Implemented reinforcement strategies such as token economy systems or point systems to increase desirable behaviors while decreasing undesirable ones.
BDC Service Representative
Morgan Auto Group
Miami, FL
08.2021 - 09.2024
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Provided customer support via phone and email inquiries in a timely manner.
- Performed data entry of customer information into computer system.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints and issues in an efficient manner.
- Explained warranty coverage to customers as needed.
- Advised customers on available options for service or products.
HHA
1st Priority Home Health
Miami, FL
02.2022 - 06.2022
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care, condition, progress and concerns.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Organized client's personal items for easy access during daily activities.
Education
Certificate - RBT
Verbal Behavior Institute
Online 05-2023
High School Diploma -
Everglades Preparatory Academy High School
Homestead, FL06-2021
Skills
- Multitasking
- Problem-solving aptitude
- Effective Communication
- Excellent Communication
- Continuous Improvement
- Flexible Schedule
- Organizational Skills
- Interpersonal Communication
- Bilingual communication
- Problem-Solving
- Data Entry
- Error Correction
- Behavioral assessment
- Peer interaction
- Data Collection
- Social Skills Development
- Transition planning
- Applied Behavior Analysis
- Rapport Building
- Crisis Management
- Critical Thinking
- Behavior Observation
- Safety Procedures
- Risk Management
Certification
- OSHA
- infection control
- blood borne pathogens
- HIV/AIDS training
- Domestic violence
- Zero tolerance
- HIPPA
- Security awareness
- Civil Rights
- Requirements for all waiver provider
- professional crisis manager
- CPR
- DCCC
- COVID-19
Languages
English
Professional
Spanish
Professional
Timeline
RBT
All Star Behavior Therapy
09.2024 - Current
HHA
1st Priority Home Health
02.2022 - 06.2022
BDC Service Representative
Morgan Auto Group
08.2021 - 09.2024
Certificate - RBT
Verbal Behavior Institute
High School Diploma -
Everglades Preparatory Academy High School
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