Sofia Schwaab
Pittsburgh,PA
Summary
Punctual and highly motivated professional with solid background in social environments. Loyal relationships with co-workers, staff and clients. Satisfies customers with exceptional service. A proven leader with an engaging demeanor and success working in high demanding conditions. Able to remain poised in high stress situations, while executing all obligations.
Overview
3
3
years of professional experience
Work History
Food and Beverage Cashier
Freshens
09.2022 - Current
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Assisted counter staff in packing ready orders and distributing to customers.
- Resolved customer complaints independently or with aid of supervisor.
Cashier and Customer Service Employee
Wegmans
09.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Iroquois Central Schools
Elma, NY06.2021
Bachelor of Arts - Psychology
Duquesne University
Pittsburgh, PA05.2025
Skills
- Time Management
- Equipment Disinfection
- Customer Needs Assessments
- Customer Engagement
- Customer Preferences
- Accurate Money Handling
- Peer Relationships
- Critical Thinking
- Leadership
Affiliations
Vice President of Encore Show Choir at Duquesne University
Languages
German
Limited Working
Timeline
Food and Beverage Cashier
Freshens
09.2022 - Current
Cashier and Customer Service Employee
Wegmans
09.2020 - Current
High School Diploma -
Iroquois Central Schools
Bachelor of Arts - Psychology
Duquesne University
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