Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Shamota

Howell Township,NJ

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Food Service Worker

Krispy Pizza
04.2025 - Current
  • Set up and broke down food service lines quickly to maintain service flow.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Processed customer payments and balanced cash drawers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Utilized POS system to receive and process food and beverage orders.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Cleaned and organized kitchen, dining and service areas.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Sales Associate

Forever 21
10.2023 - 01.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Food Service Worker

Pat D's Pizza
04.2023 - 08.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

High School Diploma -

Howell High School
Howell Township, NJ
06-2025

Skills

  • Problem-solving
  • Food and safety standards
  • Equipment maintenance
  • Quick learner
  • Multitasking
  • Time management proficiency
  • Working quickly
  • Interpersonal skills
  • Working with diverse people
  • Verbal and written communication
  • Flexible schedule
  • Cash handling experience
  • Conflict resolution

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Italian
Limited Working

Timeline

Food Service Worker

Krispy Pizza
04.2025 - Current

Sales Associate

Forever 21
10.2023 - 01.2024

Food Service Worker

Pat D's Pizza
04.2023 - 08.2023

High School Diploma -

Howell High School