Sofia Silva De Araujo
McLean ,VA
Summary
Hardworking and reliable cashier with a strong background in operating cash registers, stocking merchandise, and delivering exceptional customer service. Highly organized, proactive, and punctual team player known for providing engaging interactions and maintaining a consistently cheerful demeanor. Dedicated to addressing customer needs and concerns with attentiveness and a positive attitude, ensuring a welcoming and efficient shopping experience. Proven ability to handle transactions accurately and efficiently while maintaining a friendly and helpful presence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Bento Box
Tysons, VA
01.2023 - 08.2024
- Created a warm and welcoming atmosphere while efficiently taking orders, serving beverages, and coordinating order notifications.
- Developed strong customer service skills, consistently treating guests with respect and attentiveness while effectively addressing their concerns.
- Became proficient in handling difficult customer interactions, providing solutions, and maintaining a positive atmosphere.
- Assisted with restocking utensils, sauces, and drinks, contributing to the overall efficiency and organization of the service area.
Human Anatomy & Biology HNRS TA
McLean High School
McLean, VA
08.2022 - 06.2023
- Helped create fun and engaging activities for freshman students taking Biology HNRS.
- Also, I assisted seniors and juniors in the Human Anatomy class, which I previously took.
- Led class when the teacher was absent, helped answer questions about various material. Led activities and study sessions.
Leader of the Community Impact Club
McLean High School
McLean, VA
09.2020 - 06.2023
- Created and oversaw various volunteer activities for high school students, including coordinating bake sales, food drives, and craft donations.
- Distributed craft kits to children and mothers at a domestic violence shelter, in addition to supplying stress relief kits for hospital staff.
- Managed and coordinated the production of baked goods for fundraising events, skillfully enhancing baking abilities while contributing to the club's achievement.
Pet Sitter
Self-employed
McLean, VA
08.2020 - 04.2022
- Responsible for exercising and playing with dogs outdoors to ensure their physical well-being.
- Trained dogs in various tricks to enhance obedience and engagement. Provided overnight care to ensure the safety and comfort of the dogs.
- Developed strong time management skills and a high level of responsibility to ensure the animal's proper care and well-being.
Education
Bachelor of Science - Biology
George Mason University
Fairfax, VA05-2027
High School Diploma -
Mclean High School
Mclean, VA06-2023
Skills
- Cash Register Operation
- Payment Processing
- Customer Assistance
- Drawer balancing
- Customer Service
- POS Systems
- Retail Sales
- Time Management
- Event Planning
- Mediation
- Leadership
- Teamwork
- Positive and Friendly Attitude
- CPR
Certification
- Babysitting and CPR certified
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Cashier
Bento Box
01.2023 - 08.2024
Human Anatomy & Biology HNRS TA
McLean High School
08.2022 - 06.2023
Leader of the Community Impact Club
McLean High School
09.2020 - 06.2023
Pet Sitter
Self-employed
08.2020 - 04.2022
- Babysitting and CPR certified
Bachelor of Science - Biology
George Mason University
High School Diploma -
Mclean High School
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