Sofia Sweet
Saunderstown,RI
Summary
Dynamic manager with extensive experience in team leadership and staff training. Skilled in decision-making and clear communication, consistently improving customer satisfaction and operational efficiency. Ready to leverage expertise to drive team performance and enhance service delivery.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Strainer Screen & Cylinder Co.
12.2023 - Current
- Collaborated with team members to optimize workflow and increase efficiency.
- Trained new hires on safety protocols and operational procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Manager
Colvitto's Pizza And Bakery
06.2021 - Current
- Supervised daily operations ensuring high-quality service and product consistency.
- Trained and mentored staff on best practices for food preparation and customer engagement.
- Enhanced customer satisfaction by addressing complaints promptly and effectively.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Narragansett High School
Narragansett, RI06-2023
High School Diploma -
Narragansett High School
Narragansett, RI06-2023
Skills
- Decision-making
- Time management
- Team leadership
- Complex Problem-solving
- Staff training and development
- Clear communication
Timeline
Warehouse Worker
Strainer Screen & Cylinder Co.
12.2023 - Current
Manager
Colvitto's Pizza And Bakery
06.2021 - Current
High School Diploma -
Narragansett High School
High School Diploma -
Narragansett High School