Sofia Tabares Ramirez
Crystal Lake,IL
Summary
Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Kachina Kitchen
Flagstaff , AZ
04.2022 - 05.2024
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Stocked server areas with supplies before, during and after shifts.
Hostess
Downtown Diner
Flagstaff , AZ
10.2020 - 12.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Maintained a clean and organized dining area.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
General Studies -
Coconino Community College
2800 S Lone Tree Rd, Flagstaff, AZ 8600501-2029
High School Diploma -
Coconino High School
2801 N Izabel St, Flagstaff, AZ 8600405-2023
Skills
- Fluent bilingual communication
- Display organization
- Assignment organization
- Stock organization
- Critical thinking
- Calm under pressure
- Time management
- Critical communication
- Excellent communication
- Problem-solving
Languages
English
Professional
Spanish
Professional
Accomplishments
- honors awards- coconino high school
Timeline
Restaurant Hostess
Kachina Kitchen
04.2022 - 05.2024
Hostess
Downtown Diner
10.2020 - 12.2021
General Studies -
Coconino Community College
High School Diploma -
Coconino High School