Sofia Trujillo
Orlando,FL
Summary
Adept in hospitality and guest service excellence, I significantly enhanced Bolay's customer experience by training staff and personalizing service, leading to increased repeat business. My expertise in foodservice support and proactive approach to guest satisfaction underscore my ability to exceed employer expectations while fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Guest Service
Bolay
08.2023 - Current
- Contributed to team development by training new bell staff and sharing best practices for effective guest service.
- Contributed to the overall success of the restaurant by consistently exceeding guest service expectations and maintaining a positive work environment.
- Increased repeat business with exceptional guest service and personalized attention to diners'' needs.
- Making sure the guests are taking care of by serving their food with a positive attitude.
- Daily cleaning tasks
Education
Lake Nona High School
Orlando, FLSkills
- Hospitality and guest service
- Guest service and support
- Guest service excellence
- Foodservice support
Tennis
- florida state team champion
- most improved player
- several community hours
Languages
Spanish
Native or Bilingual
Timeline
Guest Service
Bolay
08.2023 - Current
Lake Nona High School
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